ServiceNow Product Manager

🕒 il y a 1 mois

⚔️ Virginia – Distant

⚔️ Virginia – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

✅ Responsable Produit

👻 Score fantôme 13%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Configurer une alerte email pour les nouveaux emplois

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

10Pearls

Site WebLinkedInTous les Emplois

1001 - 5000 employés

💼 Conseil

🏥 Santé

📣 Marketing

Consulting • Healthcare • Marketing

10Pearls est une entreprise mondiale de développement numérique qui collabore avec des entreprises pour transformer, créer de nouveaux produits et développer des équipes grâce à des solutions technologiques avancées. Avec une expertise en intelligence artificielle, solutions cloud, architecture d'applications d'entreprise et transformation numérique, 10Pearls propose des services comprenant l'ingénierie de produits, le conseil en IA, le développement d'applications web et mobiles, les données et l'analyse, ainsi que la cybersécurité. La société est présente sur plusieurs continents et dessert des secteurs tels que la santé, les services financiers, les télécommunications, l'énergie et plus encore, avec un fort accent sur l'innovation produit et la sécurité.

Description

• Own and maintain the product roadmap and backlog across multiple ServiceNow production instances, including ITSM, CSM, HR Onboarding, ITOM AIOps, and IT Service Manager • Design forms and service portals using UX best practices • Make configuration changes and minor HTML and CSS code modifications • Create reports and dashboards to visualize trends and provide actionable insights for leadership • Manage scope and negotiate delivery trade-offs as priorities evolve • Lead change management, adoption strategies, and operational embedding for major product, platform, and process initiatives • Identify and proactively manage cross-team delivery and dependency risks • Conduct stakeholder and target-user interviews to identify problems and future needs • Analyze and document user paths, use cases, gaps, and integrations • Lead structured early-stage discovery • Drive Agile planning and prioritize user stories across features, defects, and technical debt • Partner with engineering leads, UX/UI teams, legal, risk, and security • Define product success metrics using analytics data • Monitor the competitive and vendor landscape • Generate release and knowledge-base documentation and support field training • Run experiments and beta/pilot programs • Participate in solutioning through wireframes, sketches, and best-in-class research

🎯 Exigences

• 3+ years of product management experience with ServiceNow, preferably across multiple product lines including ITSM, CSM, HR Onboarding, ITOM AIOps, or IT Service Manager • Bachelor's degree from a four-year college or university, or equivalent combination of education and experience • Experience in real estate, travel, or retail preferred • Experience presenting to and influencing stakeholders and senior leaders • Ability to communicate complex information simply to varied audiences • Agile/Scrum mindset and expertise • Strategic, top-down thinking • Strong proactive communication and collaborative working ability • Ability to negotiate without being adversarial • Ability to communicate and partner effectively with executives and senior leaders • Ability to lead projects across multiple teams and stakeholders • Ability to influence cross-functional teams without formal authority • Excellent teamwork and ability to motivate engineering teams and foster creativity • Ability to manage expectations while making others feel listened to and respected • Willingness to take ownership and go above and beyond • Problem-solving ability and openness to change

🏖️ Avantages

• Strong medical, dental, and vision plans with 60% of premiums for employees and their dependents covered by 10Pearls • Employer-funded health reimbursement account (HRA) for the high-deductible health plan option • Generous 401(k) plan with a 4% employer match and immediate vesting after 90 days of employment • Paid time off for vacation, sick/wellness, and personal leave; separate paid parental leave program • Employer-paid short-term, long-term, life, and AD&D insurance • Additional voluntary insurance programs, including life & AD&D, critical illness, cancer, and hospital indemnity for employees and dependents • Full access to Tysons Corner Headquarters office with amenities: a state-of-the-art gym, fully stocked kitchen with snacks and cold brew coffee on tap, and free parking on-site