Cloud Integrations Engineer

🕒 il y a 15 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Ingénieur Solutions

👻 Score fantôme 14%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of 11:11 SYSTEMS

11:11 SYSTEMS

201 - 500 employés

Fondée en 2020

💼 Conseil

🏥 Santé

📦 Logistique

Consulting • Healthcare • Logistics

11:11 Systems est un fournisseur de premier plan de solutions cloud, offrant des services comprenant le cloud public et privé géré, la protection des données, la reprise après sinistre et la sécurité. L'entreprise se concentre sur la modernisation des infrastructures informatiques des entreprises, renforçant leur résilience face aux menaces et simplifiant la gestion grâce à des technologies avancées. Avec plus de 40 ans d'expérience, 11:11 Systems exploite son expertise approfondie pour adapter des solutions aux divers secteurs tels que l'éducation, le gouvernement et la santé, garantissant des niveaux élevés de sécurité et de conformité pour ses clients.

Description

• Support and guarantee a positive migration experience for all 11:11 clients • Plan, provision, migrate, and optimize customers’ cloud-based environments • Deliver migration services aligned with 11:11 Systems’ integration strategy • Triage incoming migration requests and plan technical requirements with the team • Act as a technical escalation point for Cloud Integration team migration and integration problems • Escalate and collaborate with Operations, Infrastructure, Development, vendors, and other internal teams • Own project tickets and ticket escalations within the area of responsibility • Follow service-management best practices • Deliver superior customer service and maintain professional relationships • Ensure migration-related incidents and problems are mitigated • Address escalated customer tickets and engage vendor support as needed • Enhance team efficiency and identify opportunities to add value • Handle company data according to data-handling agreements, procedures, and policies • Complete annual compliance training and acknowledge company policies • Perform other duties as assigned

🎯 Exigences

• Bachelor’s degree in a related field or equivalent work experience required • 4+ years recent experience as a technical, hands-on, enterprise VMware administrator • Extensive knowledge and experience using VMware management tools (vCenter, vCloud Director, VMware Configuration Manager) • Working experience managing scalable, highly available, mission critical virtualized VMware infrastructures • Experience implementing and managing multiple virtual environments • Solid understanding of and experience with virtualization technologies, such as VMware, OpenStack, AWS, etc. • Understanding of cloud-based infrastructure services, such as BaaS, IaaS and DRaaS • 4+ years of experience as a technical support representative with extensive hands-on troubleshooting • Excellent communicator, high energy, positive attitude, aptitude for professional growth • Must be detail and goal-oriented with demonstrated technical knowledge and consultative skills • Ability to pursue positive outcomes for assigned tasks independently • Must be able to work in assigned country without a visa sponsorship

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