Epicor Technical Consultant

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2W Technologies, INC

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 1985

🤝 B2B

🏢 Entreprise

💼 Conseil

B2B • Enterprise • Consulting

2W Technologies, Inc est un prestataire de services technologiques de pointe, spécialisé dans les solutions destinées aux industries manufacturières et de distribution. 2W propose des services centrés sur l'ERP (Epicor Kinetic, Epicor Prophet 21), des travaux de cloud et d'infrastructure (Microsoft Azure, Epicor sur Azure), Microsoft 365, la gestion informatique et le support helpdesk, la cybersécurité, l'analyse de données, et des produits et programmes d'intelligence artificielle (ResolveIQ). En tant que partenaire Elite Platine d'Epicor et partenaire de services cloud de niveau 1 de Microsoft, 2W offre des services de conseil, de gestion et de mise en œuvre/support pour les structures technologiques d'entreprise.

Description

• Plan and execute Epicor Kinetic system deployments, upgrades, and migrations. • Provide L3+ technical support, diagnosing and resolving complex issues in Epicor environments. • Maintain and optimize infrastructure (e.g., servers, databases, networks, and printers) to ensure high availability and performance. • Work with teams to implement Epicor customizations, integrations, and enhancements. • Monitor system performance and proactively address potential issues. • Create and maintain documentation for configurations, processes, and troubleshooting guides. • Stay up to date with ERP updates, patches, and best practices. • Offer technical guidance to clients and internal teams as needed.

🎯 Exigences

• 3+ years of experience with Epicor ERP systems, including deployment and administration. • Proven skills in L3+ troubleshooting within Epicor environments. • Strong understanding of infrastructure management (e.g., Azure, Windows Server, SQL Server, networking). • Excellent problem-solving skills and attention to detail. • Strong communication skills – including customer facing, billable time documentation, and ability to explain technical concepts to non-technical audiences. • Ability to thrive independently and in a team-oriented, fast-paced setting. • Epicor certifications preferred. • Microsoft and Azure certifications preferred. • Experience with cloud-based Epicor Kinetic deployments (e.g., Azure) preferred. • Experience with on-premises Epicor Kinetic deployments preferred. • Experience with older versions of Epicor (Vantage, Vista, ERP, and/or ERP 10) preferred. • Experience with Epicor customizations, scripting, and integrations preferred. • Experience with Power BI preferred. • Experience with Microsoft SQL Server Reporting Services (SSRS) preferred. • Knowledge of other ERP systems or related technologies preferred.

🏖️ Avantages

• Competitive salary with performance-based bonuses. • Comprehensive health, dental, and vision insurance. • 401(k) with company match. • Professional development and certification opportunities. • Flexible work options, including remote opportunities. • A collaborative, supportive team culture.