Solution Deployment Manager

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360Learning

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2013

📚 Éducation

⚡ Productivité

☁️ SaaS

💰 €200 000 000 Private Equity Round en 2021-10

Education • Productivity • SaaS

360Learning est une entreprise qui propose une plateforme d’apprentissage en ligne conçue pour faciliter l’apprentissage collaboratif au sein des organisations. Sa plateforme a pour objectif de donner aux professionnels Formation & Développement (L&D) les moyens de piloter la culture et les initiatives d’apprentissage grâce à des outils sociaux et collaboratifs. 360Learning vise à améliorer l’engagement et la productivité des collaborateurs en favorisant une culture de l’apprentissage.

Description

• As our Solution Deployment Manager, you are part of our Implementation team, which plays a key role in onboarding seamlessly new customers. • They are working cross department (Sales, Product and Customer Success) to understand and document client use cases and requirements and then translate them into set up and configuration of the 360Learning platform. • You will manage all phases of the implementation lifecycle, from sales turnover and kick off to handover to support. • You will drive project management, define 360Learning platform architecture for our clients, facilitate integrations (flat files, API’s) and 3rd party apps, guide and provide assistance in order to ensure the successful deployment of their platform. • In addition, you will follow your customers' portfolio along their contract to increase product adoption, as well as to deliver Solutions complementary to the Product like platform audits.

🎯 Exigences

• Minimum 3 years experience in a similar, preferably customer facing role (Technical Consultant, Technical Account Manager, Implementation Project Manager or Pre-sales Consultant) • Previous deployment experience of SaaS products, ideally HR related • Project management skills • Understanding and experience working with APIs, SSO configuration & troubleshooting • Solution-oriented, client-first mindset in everything you do • Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders. • Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations, • Native French proficiency and very good English proficiency (level B2) • Enthusiasm for our culture explained: https://bit.ly/Convexity360L

🏖️ Avantages

• Compensation: Package includes base salary, a variable component and equity 📈 • Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. • Balance: Flexible hours, full remote work possible anywhere in France 🏠 • Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 • Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 • Culture: A framework that will help you make an impact - envision what's it like to join 360Learning through our onboarding journey: https://360learning.com/blog/360learner-journey/ & Convexity Culture: https://bit.ly/Convexity360L 🚀👩🏻‍💻🏆