Senior Account Manager

🕒 il y a 18 jours

🇺🇸 États-Unis – Télétravail

💵 $70 000 - $100 000 / an

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de A Place for Mom, pas via un site d'emploi

Repérée par Remote Rocketship il y a 18 jours

Toujours ouverte sur le site de A Place for Mom. Vérifiée il y a 2 heures.

Logo of A Place for Mom

A Place for Mom

501 - 1000 employés

Fondée en 2000

💼 Conseil

🏨 Hôtellerie

📦 Logistique

Consulting • Hospitality • Logistics

A Place for Mom est un service de recommandation et un marché de soins aux personnes âgées basé aux États-Unis, qui aide les familles à trouver, comparer et organiser des options de logement et de soins à domicile pour les personnes âgées, y compris les résidences avec assistance, les soins de la mémoire, la vie autonome, les maisons de retraite et les prestataires de soins à domicile. L'entreprise met les familles en contact avec des conseillers locaux spécialisés en maisons de retraite, publie des guides, critiques et récompenses, et offre des outils tels que des calculateurs de coûts et des recommandations personnalisées. Son service est gratuit pour les familles et financé par les communautés de logements pour personnes âgées et les prestataires de soins à domicile participants.

Description

• Own partner success across a designated book of business, managing performance against defined OKRs • Build strong relationships with senior living operators and stakeholders to ensure retention, growth, and long-term satisfaction • Deliver regular business reviews and performance analyses to inform decisions and influence partner behavior • Drive move-in growth by identifying and addressing performance gaps, educating partners on best practices, and promoting program adoption • Collaborate with Sales, Customer Success, Marketing, Analytics, and Finance teams to align strategies and remove barriers to performance • Present data-driven insights and customized recommendations to partners through storytelling and visualizations • Maintain up-to-date records in PartnerCentral, Salesforce, and internal reporting tools • Manage collections and minimize aging with internal finance and billing teams • Travel up to 20% for on-site partner visits, corporate meetings, and industry conferences

🎯 Exigences

• 5+ years of experience in enterprise account management, B2B sales, or customer success, with demonstrated ownership of ongoing relationships with VP- and C-suite stakeholders • Experience in senior living, healthcare, hospitality, or SaaS preferred • Demonstrated ability to drive business outcomes through strategic relationship management and performance accountability • Strong understanding of OKRs, KPIs, and how to align partner performance to business goals • Proven success in influencing customer behavior and driving program adoption through data, insights, and education • Excellent communication and presentation skills, with experience engaging diverse stakeholders, including executive leadership • Proficiency in CRM platforms and comfort with interpreting and acting on performance data • Highly organized and self-motivated with strong project management skills and attention to detail • Collaborative mindset with the ability to navigate and align cross-functional teams • Authorized to work in the US • Must not require sponsorship for an employment visa status now or in the future

🏖️ Avantages

• 401(k) plus match • Dental Insurance • Health Insurance • Vision Insurance • Paid Time Off

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