Sales Specialist

🕒 il y a 10 jours

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AbbVie

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 2013

🏥 Santé

💼 Conseil

🏭 Fabrication

Healthcare • Consulting • Manufacturing

AbbVie est une entreprise pharmaceutique mondiale qui découvre et fournit des médicaments et des solutions innovants pour améliorer les vies. Axée sur le traitement des défis de santé les plus difficiles au monde, AbbVie opère dans plus de 175 pays, offrant une large gamme de produits dans des domaines tels que l'immunologie, l'oncologie, les neurosciences et les soins esthétiques. Engagée dans l'innovation scientifique, AbbVie investit massivement dans la recherche et le développement, visant à produire des médicaments de premier ordre. L'entreprise met également l'accent sur la diversité au sein du lieu de travail, la durabilité et les initiatives de soutien aux patients, assurant un impact positif tant pour ses patients que pour la communauté au sens large.

Description

• Presentation and marketing of our aesthetic products (medical devices) by phone to specialist physicians. • Communication with our customers via various channels such as phone, email and virtual conference tools to build strong customer relationships and achieve sales targets. • Meeting or exceeding the financial/sales targets for the assigned Inside Sales (remote) territory. • Increasing market share in the assigned territory. • Convincing customers using competitor products to switch, identifying and acquiring new customers, expanding existing customers, and winning back lost customers. • Actively qualifying and generating leads. • Realizing cross-selling opportunities. • Planning and implementation: responsibility for the entire sales cycle, from first contact with potential customers to closing and long-term customer retention. • Planning and conducting remote customer appointments, as well as careful follow-up; providing technical information, presentations and marketing of the respective products to office-based physicians and hospital specialists. • Planning and conducting outbound calls, as well as handling inbound calls. • Qualifying leads and continuously profiling and assessing customer potential. • Revenue-maximizing annual planning for the respective remote territory with a focus on strategic territory management. • Analyzing the market regarding the sales development of our own product and competitors’ products, identifying potentials and critical trends. • Effective and targeted use of marketing materials to convincingly communicate core messages, product differentiation and the differentiation of our brands versus competitors. • Focused implementation of product claims and alignment of own activities with marketing plans and sales cycles, including strategic orientation and tactics (implementation of the brand strategy). • Professional reporting: timely and proper completion of all administrative tasks and fulfillment of KPIs.

🎯 Exigences

• Completed training qualifying you to work as a medical device consultant. • Successfully completed commercial or scientific training, pharmaceutical representative training, or the required expertise according to § 75 of the German Medicines Act (Arzneimittelgesetz). • Basic knowledge of GxP. • At least two years of experience in customer service, preferably at least one year in telephone-based service. • Willingness to be trained in telephone sales. • Strong affinity for the aesthetics industry. • Very good German language skills, both spoken and written. • Good English skills desirable. • High degree of customer centricity to achieve a high level of customer/patient satisfaction. • Strong persuasive skills, with a presentation- and closing-oriented personality, excellent communication skills and a team player mindset. • High level of agility and willingness to continuously adapt to changing market conditions and to innovate and proactively adjust your working methods. • Strong digital competence and confident use of digital solutions (Veeva CRM and CLM, XPM, WebEx, etc.) as well as MS Office user skills. • Willingness for continuous professional development. • Ability to present complex scientific matters in a target-group appropriate way and to discuss them with different customer groups. • High level of motivation and energy to pursue and achieve goals. • Excellent performance management skills to continually optimize sales target achievement. • Strong analytical skills combined with creativity. • Flexibility, commitment and team spirit.

🏖️ Avantages

• A varied role working from home where you can truly make an impact. • An open corporate culture. • Attractive compensation. • Intensive onboarding with a dedicated mentor. • Flexible working-time models for a healthy work–life balance. • Corporate health management with comprehensive health and sports programs. • Employee social benefits. • Diverse career opportunities within an internationally positioned company. • Attractive professional development opportunities.