Strategic Account Manager

🕒 il y a 3 mois

🏄 California – Distant

🏄 California – Remote

⏰ Temps Plein

🟠 Senior

🔴 Expert

💰 Responsable de comptes

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Absorb Software

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2003

💼 Conseil

📣 Marketing

🏥 Santé

💰 €59 000 000 Private Equity Round - Absorb LMS en 2017-09

Consulting • Marketing • Healthcare

Absorb Software est un fournisseur de système de gestion de l'apprentissage (LMS) alimenté par l'IA qui propose une plateforme cloud pour la formation en entreprise, l'intégration, la conformité, le perfectionnement, l'éducation des clients et le renforcement des partenaires. Sa plateforme SaaS inclut l'édition de cours, une vaste bibliothèque de contenus, des rapports et analyses, des intégrations avec les systèmes HCM/CRM, un e-commerce pour la vente de cours, et des agents IA pour personnaliser l'apprentissage et simplifier l'administration. Absorb s'adresse aux équipes RH, L&D, conformité, réussite client et partenaires dans les organisations de toutes tailles, en mettant l'accent sur l'évolutivité, la sécurité et un ROI mesurable.

Description

• Build trust and strong business relationships with key decision makers in Absorb’s most opportune accounts • Generate strategic account plans to execute strategies which will lead to upsell/cross sell opportunities • Work with internal resources (Leadership, Solutions Engineers, Account Development reps) to develop and execute expansion plans from Discovery to Closed Won • Monitor your pipeline to ensure appropriate actions are taken at appropriate times to continue to facilitate the sale to closed won • Work collaboratively with the support and technology teams to become an expert in Absorb LMS and the overall learning management landscape • Demonstrate Absorb LMS functionality and provide pricing options that align to customer objectives and assist Absorb’s continued growth • Work with existing Customer Success resources to identify risk and mitigate churn wherever possible • Use customer and prospect contact activities tools and systems, and update relevant information held in these systems • Monitor and report on market and competitor activities and provide relevant reports and information

🎯 Exigences

• Strong background in technology sales and client management with a minimum 7+ years of experience • Ability to become a trusted advisor to senior leaders within client organizations • Very strong business communication skills (written and verbal) • Experience working with a global client base • Ability to travel for business when required • Strong internal team player • Post-secondary degree – business undergraduate degree or MBA

🏖️ Avantages

• Fully remote-first work with flexible work arrangements • Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location • New Hire Equipment Allowance and monthly Flex Allowance to support your success • Endless opportunity for career growth and internal mobility • Employee driven DE&I programs