Senior Consultant – Managed Application Services

🕒 il y a 28 jours

🇺🇸 États-Unis – Télétravail

💵 $110 000 - $120 000 / an

⏰ Temps Plein

🟠 Senior

💼 Consultant

🦅 Parrain de Visa H1B

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Accela

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2000

🏛️ Gouvernement

☁️ SaaS

🏢 Entreprise

Government • SaaS • Enterprise

Accela est un leader dans la fourniture de solutions basées sur le cloud, conçues pour moderniser les services gouvernementaux. Leur suite unifiée d'applications innovantes se concentre sur la construction de communautés plus connectées grâce à une efficacité renforcée et une gestion sécurisée des données. Accela permet aux gouvernements locaux et régionaux de rationaliser des processus tels que les permis de construire, les licences, la réglementation du cannabis et la santé environnementale. En se concentrant sur des solutions civiques, Accela vise à améliorer les opérations du secteur public en éliminant les silos de données et en facilitant de meilleures interactions avec les résidents. En exploitant leur plateforme SaaS, les gouvernements peuvent améliorer la prestation des services, accroître la transparence et réduire les coûts opérationnels, ce qui conduit à des économies de temps et de coûts significatives.

Description

• Lead structured requirements elicitation activities including workshops, interviews, and working sessions with customer stakeholders. • Facilitate discussions to uncover business goals, pain points, constraints, and success criteria, ensuring alignment across diverse stakeholder groups. • Document and validate functional and non-functional requirements, business rules, assumptions, and dependencies. • Translate business requirements into implementation-ready artifacts such as process flows, requirements and user stories. • Develop current-state and future-state business process flows to identify inefficiencies, gaps, and improvement opportunities. • Use business process flows as facilitation and decision-support artifacts to align stakeholders and guide solution design and implementation. • Perform system configuration aligned to approved requirements and Accela best practices. • Partner with technical, data, and integration teams to define, clarify, and coordinate technical requirements and dependencies. • Act as a bridge between business stakeholders and technical teams, ensuring intent, constraints, and impacts are clearly understood. • Guide customers toward standard solutions and best practices while balancing business needs, scope, and technical considerations. • Collaborate with Project Managers to manage scope, identify risks early, and support informed decision-making. • Support testing and validation activities including UAT planning, defect triage, and resolution coordination. • Contribute to go-live readiness activities by validating configuration completeness, business process alignment, and operational readiness.

🎯 Exigences

• Strong background in business analysis, requirements elicitation, and stakeholder facilitation within complex implementation projects. • Experience developing and using business process flows (e.g., current-state and future-state) to facilitate stakeholder alignment and support solution design. • Hands-on experience configuring enterprise software solutions based on discovery requirements. • Demonstrated ability to coordinate effectively with cross-functional technical teams. • Experience documenting requirements using industry-standard techniques such as process modeling, use cases, or user stories. • Ability to think conceptually while maintaining attention to detail in configuration and documentation. • Proven problem-solving skills with the ability to recommend practical, best-practice solutions. • Strong written and verbal communication skills, with the ability to influence and guide both business and technical stakeholders. • Experience working within defined project scope and supporting change control discussions. • Comfort operating in fast-paced, multi-stakeholder delivery environments.

🏖️ Avantages

• flexible time off • comprehensive medical, dental, and vision plans • family planning benefits • 401(k) retirement savings plan with company match • health savings account with company contributions • flexible spending account • life, accident, and disability coverage • business travel insurance • employee assistance programs • other well-being benefits