Client Success Manager 3

Emploi pas sur LinkedIn

🕒 il y a 15 jours

🇺🇸 États-Unis – Télétravail

💵 $75 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🏆 Customer Success

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Accelerated Digital Media

Accelerated Digital Media

11 - 50 employés

ADM est une agence de marketing de performance spécialisée dans le eCommerce et la santé. Tout ce que nous faisons tourne autour du succès de nos clients, et nous sommes fiers de notre connaissance approfondie, de notre transparence et de notre expérience. Si votre entreprise est prête à franchir la prochaine étape de sa croissance, notre équipe est prête à vous aider. Nous personnalisons chaque stratégie en fonction de vos objectifs et de vos buts, tout en incarnant toujours nos valeurs de travail acharné, d'intégrité et de collaboration.

Description

• Serve as the primary point of contact for a portfolio of clients • Provide strategic guidance, offering tailored marketing solutions • Proactively communicate with clients to ensure satisfaction • Manage end-to-end project delivery, from campaign planning to performance analysis • Collaborate with internal teams to ensure projects are completed on time • Analyze campaign performance metrics to drive performance improvements • Monitor client satisfaction metrics and gather feedback

🎯 Exigences

• 3-5 years of experience preferred • Demonstration of exemplary performance may supersede the experience requirement • Strong organizational and communication skills, both written and verbal • Proficiency in project management tools and a solid understanding of organizational best practices • Ability to excel in a fast-paced environment, managing multiple priorities simultaneously while maintaining attention to detail • Experience in a client service role preferred • Strong data analysis skills

🏖️ Avantages

• High-character, fun, and cohesive work culture • Competitive base salary • PTO that is genuinely encouraged • Affordable, low-deductible health insurance plans • Supplemental benefits, including employer-paid life insurance, short & long term disability insurance • 401k with company match • Remote work flexibility • Supportive, transparent, and accessible leadership that welcomes ideas, insights & feedback • Professional/individual development stipend

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