Systems Integration Developer – Amadeus Automation

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Internova Travel Group

Site WebLinkedInTous les Emplois

5001 - 10000 employés

Fondée en 2008

🤝 B2B

👥 B2C

B2B • B2C • Travel

Internova Travel Group est une entreprise de services de voyage renommée, spécialisée dans la fourniture de solutions variées liées aux voyages. L'entreprise propose des services tels que les voyages de loisirs, la gestion des voyages d'affaires et les croisières, répondant aux besoins diversifiés de ses clients. Avec un fort accent sur la satisfaction client et les expériences de voyage innovantes, Internova vise à améliorer la manière dont les gens voyagent et explorent le monde.

Description

• Develop effective and efficient automation to provide agents an end-to-end booking solution • Weekly script updates which include thorough QA testing of all key scripts • Create and maintain documentation • Assist in analysis, UAT support, and postproduction support as needed • Provide recommendations for optimization of existing automation features, operational processes and capabilities where applicable to promote standardization and efficiency. • Recommend new solutions and processes needed to meet team, client, reporting & operational goals. • Work with stakeholders to identify the business needs. • Determine the best approach for delivery. • Communicate regularly and effectively on the status of all current projects. • Respond proactively and in a timely manner, in adherence to department service levels to service requests, project updates and agreed upon requests for information. • Conduct and/or participate in meetings to provide an overview of systems and integration processes and technology as needed including the preparation of documentation as required. • Providing administrative and technical assistance to training team/operations.

🎯 Exigences

• Experience creating Amadeus Smart Scripts, Amadeus Smart Flows, and use of Amadeus Quality Monitor tools • Background successfully integrate Smart Scripts with APIs or Databases. • Proficiency in deployment of solutions to agents • Substantial skills and proven working knowledge of Amadeus with an understanding of corporate travel industry standards • Experience and understanding of version control concepts and practical application of systems • Knowledge of the entire Microsoft Office suite of products • 3 or more years of Amadeus Automation development • Experience using Concur Compleat • Bachelor’s degree or equivalent experience • Compleat: agency experience • Sabre: Scripting, Red Apps programming • Amadeus: Smart Scripts, Smart Flows

🏖️ Avantages

• choice of two medical plans and two dental plans • vision insurance • flexible spending accounts (FSAs) • company-paid life insurance and AD&D • optional additional life insurance and AD&D • disability insurance • paid parental leave • paid time off • 401k Plan with company match • discounted employee travel options • access to LinkedIn Learning webinars and courses • discounted pet insurance and auto, home, & renters insurance.