Senior Solution Consultant

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ACI Worldwide

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1001 - 5000 employés

🛍️ eCommerce

eCommerce

ACI Worldwide, un innovateur original dans la technologie des paiements mondiaux, propose des solutions logicielles transformatrices qui permettent une orchestration intelligente des paiements en temps réel. De cette façon, les banques, les créanciers et les commerçants peuvent stimuler la croissance tout en modernisant en continu leurs infrastructures de paiement, de manière simple et sécurisée. Avec près de 50 ans d'expertise fiable dans les paiements, nous combinons notre empreinte mondiale avec une présence locale pour offrir des expériences de paiement améliorées et anticiper les défis et opportunités en constante évolution des paiements. En résumé, nous aidons les banques, les commerçants et les créanciers à saisir les opportunités et les volumes croissants en temps réel, afin de répondre aux besoins changeants de leurs consommateurs et clients professionnels.

Description

• Lead strategic customer engagements across the full sales lifecycle, with a focus on fraud, risk, and payment optimization strategies • Translate merchant challenges (e.g. fraud losses, false declines, conversion gaps) into data-driven value propositions and solution strategies • Position ACI’s payment orchestration capabilities to enable smarter routing, decisioning, and performance optimization • Define and articulate business outcomes, including: fraud reduction and risk mitigation, authorization uplift and revenue recovery, improved customer experience and checkout performance • Conduct consultative discovery workshops, identifying key pain points across payments, fraud, and risk domains • Design end-to-end solution approaches combining payments, fraud detection, and data intelligence • Partner with Sales and Account teams to progress and win strategic deals • Build compelling executive narratives, proposals, and ROI models • Provide thought leadership on industry trends, including fraud evolution, regulatory impacts (e.g. PSD2/3), and payment innovation • Collaborate with Product and Product Marketing to shape roadmap direction and market positioning based on customer insights

🎯 Exigences

• 5–10+ years in one or more of the following domains: fraud & risk management (e.g. fraud detection, decisioning, chargebacks), payment intelligence / optimisation (e.g. authorisation uplift, routing strategies), merchant payments (acquiring, gateways, orchestration, wallets) • Proven experience in a consultative, customer-facing role (Solution Consulting, Pre-Sales, Advisory) • Strong understanding of fraud prevention strategies and trade-offs (approval vs risk vs customer friction) • Payment performance drivers (authorisation rates, routing, issuer behaviour) • Data-driven decisioning and optimisation techniques • Familiarity with payment orchestration platforms is a strong plus • Ability to translate technical capabilities into clear business value and outcomes • Strong stakeholder engagement and executive communication skills • Experience building ROI cases, value models, and business justifications • Ability to challenge customer assumptions and lead strategic conversations • Experience working with enterprise merchants in retail, eCommerce, or digital services • Exposure to regulatory frameworks (PSD2, SCA, etc.) • Data-driven mindset with ability to leverage analytics and insights to drive decisions • Comfortable working in complex, multi-stakeholder sales environments • Strong collaboration with cross-functional teams (Sales, Product, Marketing)

🏖️ Avantages

• opportunities for growth • career development • competitive compensation and benefits package • innovative and collaborative work environment