Key Account Manager

🕒 il y a 2 mois

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🇬🇧 Parrain de Visa de Travailleur Qualifié UK

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👻 Score fantôme 33%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Acquia

Acquia

1001 - 5000 employés

Fondée en 2007

💼 Conseil

🏥 Santé

📣 Marketing

💰 Secondary Market en 2018-08

Consulting • Healthcare • Marketing

Acquia édite la plateforme Acquia Digital Experience Platform (DXP), bâtie sur le CMS open source Drupal, leader du marché. Conçue pour aider les organisations à gérer plus efficacement leur présence digitale, la plateforme propose une suite d’outils incluant la gestion de contenu (CMS), l’optimisation SEO, la gestion des données clients, et bien plus. Acquia fournit des solutions adaptées à de nombreux secteurs, tels que la santé, le secteur public et le retail, pour améliorer les parcours clients digitaux. La plateforme s’intègre à plus de 80 outils, en favorisant la création collaborative de contenus et une diffusion optimisée. Acquia est reconnue comme un leader des Digital Experience Platforms et s’engage en faveur de l’accessibilité et de la réussite de ses clients.

Description

• Exceed quarterly renewal and upsell goals • Maintain solid relationships with customers and ownership of customers’ success with Acquia platform services • Guide customers through onboarding of products and services • Maintain control of account direction and strategy • Build relationships with strategic leadership level customer contacts • Identify new opportunities and work to drive them to a close • Coordinate with business users and procurement to ensure timely renewals • Update and maintain Sales database as appropriate • Must be able to proactively drive accounts with minimal oversight • Strong collaboration with internal teams • Generates trusted relationships with customers • Ability to manage multiple systems and administration at once

🎯 Exigences

• 3-5 years working in a sales / account management role for a technology company, education and government experience a plus • Strong leadership, teamwork, communication & cross-group collaboration skills • Proven track record of sustaining & growing complex relationships including closing the renewal and assisting with up sell / cross sell opportunities • Prior experience procuring contracts with educational institutions and/or government preferred • Has owned & exceeded a renewals quota • Has owned and exceeded ACV Upsell/Cross Sell Quota. • Renewal forecasting & analytical skills • Detailed oriented and organized • Ability to perform in a fast paced environment • Self-starter who can set and manage priorities • MS Office/G Suite knowledge, including Word, Excel, and PowerPoint • Experience with SFDC, Gainsight, Jira and other tools • Strong verbal and written communication skills.

🏖️ Avantages

• Health insurance • Professional development opportunities • Equipment allowances • Flexible working arrangements

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