Regional Performance Manager

Emploi pas sur LinkedIn

🕒 il y a 7 jours

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 10%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Activate Group Limited

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2015

🚘 Automobile

🏭 Fabrication

🛡️ Assurance

Automotive • Manufacturing • Insurance

Activate Group Limited est un fournisseur de services de gestion d'accident axé sur la technologie qui collabore avec les principaux assureurs et opérateurs de flotte au Royaume-Uni. L'entreprise se concentre sur la fourniture de parcours de réclamation et de réparation efficaces et économiques, gérant tout depuis la première notification de sinistre (FNOL) jusqu'à la gestion des réparations et la récupération de véhicules. Avec un engagement à optimiser les processus de réclamation grâce à la technologie et un vaste réseau de réparation, Activate Group vise à réduire les temps d'arrêt et à gérer les coûts pour ses clients, tant pour les lignes personnelles que commerciales.

Description

• Support and implement the client’s strategic programme objectives within the region • Ensure all Programme KPIs are achieved across allocated Bodyshops and Dealers • Identify opportunities to improve business performance, increase repair volume, and enhance profitability • Coach Bodyshops on creating and delivering effective Business Improvement Plans • Ensure Bodyshops report accurately from their BMS and monitor data quality and completeness • Interpret key performance data, including K2K, average repair cost, and parts usage • Support Bodyshops in estimate optimisation • Produce monthly regional reports and use insights to plan and deliver targeted improvement activity • Conduct regular Performance Review meetings with Dealers and Bodyshops • Carry out vehicle inspections and standards audits • Manage audit performance to ensure Audit First-Time Pass Rate targets are met • Complete visit reports and action plans within the Bodyshop portal • Promote manufacturer programmes, including Preferred Supplier, Accident Management, Total Loss Avoidance, and Insurance Products • Review customer satisfaction results and ensure negative feedback is addressed • Support Bodyshops in maintaining ADAS calibration capability and compliance • Monitor compliance with approved paint and refinish standards, product usage, and environmental VOC regulations • Manage and nurture relationships with a defined group of Bodyshops to maximise compliance, repair volumes, parts sales, and profitability

🎯 Exigences

• Extensive knowledge of the automotive and collision repair sectors • Strong automotive commercial awareness; Aftersales and Dealer experience advantageous • High analytical capability with the ability to interpret data, identify trends, and generate actionable insights • Excellent interpersonal, communication, and presentation skills, supported by strong numeracy and literacy • Highly self-motivated, organised, flexible, and able to use initiative • Proven ability to meet agreed targets within strict deadlines • Strong written, verbal, and listening skills • Excellent IT proficiency, including advanced skills in MS Excel, Word, and PowerPoint • Strong understanding and practical knowledge of Bodyshop Management Systems • Working knowledge of paint and refinish processes, manufacturer approval standards, and ADAS calibration requirements • Resourceful and proactive approach to problem-solving • Excellent time-management and organisational discipline • Strong team player with the ability to collaborate effectively with both technical and non-technical audiences • Competent negotiator with the ability to influence at all levels • Full UK Driving Licence • Recognised body and paint industry qualification (e.g., IMI or ATA accreditation) desirable

🏖️ Avantages

• 33 days holiday, including bank holidays • Personal health cash plan – claim back the cost of everyday healthcare such as dental and optical check-ups • Enhanced maternity, paternity, adoption and shared parental pay • Life assurance at three times your basic salary • Free breakfasts and fresh fruit • A birthday surprise for everyone • Regular feedback and career planning • Team events and company-wide celebrations • Supportive culture and tools to do your best work