Client Success Director, Growth Lead

Emploi pas sur LinkedIn

🕒 il y a 28 jours

🗣️🇺🇸🇬🇧 Anglais requis

Postuler Maintenant
Trouver des Emplois à Distance Similaires

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Logo of Adswerve, Inc.

Adswerve, Inc.

201 - 500 employés

Fondée en 2009

📱 Médias

💰 Private Equity Round en 2018-11

Advertising • Consulting • Media

Adswerve, Inc. est un cabinet de conseil en données, médias et technologie, spécialisé dans les stratégies de marketing digital, la gestion de données et l'optimisation des médias. Connue pour sa plateforme technologique avancée, Adswerve Connect, l'entreprise permet aux marques et aux agences de libérer tout le potentiel de leurs campagnes publicitaires grâce à des solutions innovantes basées sur les données. En tant que principal partenaire Google Marketing et partenaire de l'année Adobe Solution, Adswerve propose des services de conseil, de mise en œuvre et de gestion personnalisée des médias pour améliorer les expériences clients et générer des résultats mesurables.

Description

• Direct Ownership of Growth: Own the commercial roadmap and revenue growth targets for a dedicated pod of high-priority Brand accounts. • Pipeline Hygiene: Lead pod syncs (Weekly Opp Stand-Ups) to dive into open opportunities and ensure the accuracy of the weighted pipeline. • White-Space Identification: Partner with Sales/Solutions Engineers to identify upsell triggers for new AdTech/MarTech products and advanced service offerings. • Sales Narrative Curation: Create and deliver business reviews and pitch decks that move beyond metrics to demonstrate ROI. • C-Suite Stewardship: Build and map resilient relationships with VP and C-Level stakeholders for key customers, positioning Adswerve as a primary partner in the client’s digital maturity journey. • Executive Sponsorship: Serve as the Executive Sponsor on at-risk accounts and engage directly with senior stakeholders to rebuild confidence and articulate value. • Narrative Excellence: Elevate the Adswerve Story by coaching your team to move beyond tactical metrics toward financial outcomes and ROI-driven narratives. • High-Stakes Negotiation: Personally lead complex, multi-year, or significant uplift contract renewals and pricing negotiations to ensure profitability and mutual value. • Integrated Solutions Consulting: Guide the team in moving fluidly between Programmatic, Paid Search, and Cloud/Analytics conversations to maximize "share of wallet". • Market Intelligence: Bring an "Outside-In" perspective by sharing industry trends and competitor intelligence to show clients how peers are leveraging new tech and AI. • Coach by Doing: Join high-stakes pitches, Business Reviews, and client presentations to model elite sales behaviors and upskill pod members through direct observation and guided autonomy. • Voice to Leadership: Aggregate front-line Intelligence on service gaps or product needs and communicate them to Executive Leadership to influence the Adswerve roadmap. • Process Architecture: Improve client engagement models and internal processes to streamline delivery and increase the quality of work across departments.

🎯 Exigences

• 8+ years of experience in digital marketing, consultancy, or ad-tech, with a strict focus on client success, revenue retention, and business development. • Proven history of hitting or exceeding growth and retention targets on a personal book of business. • Bachelor’s degree in Marketing, Business, Advertising, or equivalent professional experience is preferred. • Commercial understanding and experience selling at least two of the following: • Programmatic/Media: (DV360, TTD, SA360, Amazon, Social). • Analytics: (GA4, Adobe Analytics). • Data Science/Cloud: (MMM, Propensity modeling, etc.). • Experience selling or consulting on Cloud-based solutions or Advanced Analytics projects is highly preferred. • Demonstrated ability to negotiate complex contracts and drive revenue growth (upselling/cross-selling). • Exceptional communication skills with the ability to turn data into a narrative that resonates with non-technical executive audiences. • Ability to navigate ambiguity and lead clients through industry changes (e.g., privacy changes, cookie deprecation, etc.).

🏖️ Avantages

• Semi-annual bonus potential • Medical, dental and vision available for employees • Paid time off including vacation, sick leave & company holidays • Paid volunteer time • Flexible working hours • Summer Fridays • “Work From Home Light” days between Christmas and New Year’s Day • 401(k) Plan with 5% company match and no vesting period • Employer Paid Parental Leave • Health-care Spending Accounts • Dependent-care Spending Accounts • Employer Paid Basic Life Insurance • Voluntary Life Insurance (Employee/Spouse/Child) • Employer Paid Short & Long Term Disability • Employee Assistance Program (EAP) • Continuing Education Reimbursement • Employee Referral Bonus Program • Monthly Remote Work Stipend • New Hire Office Equipment Reimbursement

Postuler Maintenant

Emplois Similaires

🕒 il y a 28 jours

Pinnacle Intelligence

51 - 200

🤖 Intelligence artificielle

🤝 B2B

☁️ SaaS

Client Success Manager responsible for customer management in automotive industry. Ensuring onboarding success and account health while collaborating with global teams.

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🏆 Customer Success

🗣️🇺🇸🇬🇧 Anglais requis

🕒 il y a 29 jours

ServiceTitan

1001 - 5000

☁️ SaaS

🤝 B2B

🏪 Place de marché

Manage long-term success of ServiceTitan's largest customers, focusing on product adoption and customer satisfaction. Develop relationships, coach users, and analyze engagement to drive initiatives.

🇺🇸 États-Unis – Télétravail

💵 $104 500 - $139 700 / an

💰 €200 000 000 Series G en 2021-06

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🏆 Customer Success

🦅 Parrain de Visa H1B

info

🗣️🇺🇸🇬🇧 Anglais requis

🕒 il y a 29 jours

Curana Health

1001 - 5000

🤝 B2B

⚕️ Assurance santé

Senior Associate analyzing partner performance data to drive growth at Curana Health. Supporting healthcare partners with insights, strategic initiatives, and cross-functional collaboration.

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

🏆 Customer Success

🗣️🇺🇸🇬🇧 Anglais requis

🕒 il y a 29 jours

Centric Software

1001 - 5000

☁️ SaaS

🛒 Commerce de détail

👗 Mode

Customer Success Manager focusing on SMB clients in North America, ensuring product adoption and customer satisfaction with Centric Software PLM solutions.

🇺🇸 États-Unis – Télétravail

💰 €24 000 000 Series D - Centric Software en 2014-07

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🏆 Customer Success

🦅 Parrain de Visa H1B

info

🗣️🇺🇸🇬🇧 Anglais requis

🕒 il y a 29 jours

VotingWorks

1 - 10

🤝 À but non lucratif

🏛️ Gouvernement

🔐 Sécurité

Customer Success Manager managing election technology and supporting risk-limiting audits. Collaborating with teams to optimize customer journeys and drive product adoption in election-related software.

🇺🇸 États-Unis – Télétravail

💵 $96 000 - $160 000 / an

💰 Seed Round en 2019-03

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🏆 Customer Success

🗣️🇺🇸🇬🇧 Anglais requis