Project Manager, Client Success

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Advantmed

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2005

⚕️ Assurance santé

☁️ SaaS

💰 Venture Round en 2016-12

Healthcare Insurance • SaaS

Advantmed est une entreprise qui se consacre à l'amélioration des performances des organisations de santé en fournissant des solutions intégrées pour l'ajustement des risques, l'amélioration de la qualité et les évaluations de santé. Leur plateforme de pointe, Elevate^, offre aux prestataires et plans de santé une visibilité et des analyses de données en temps réel, permettant des décisions basées sur les données et une amélioration des soins aux patients. Ils s'adressent aux plans de santé et aux prestataires en fournissant des outils pour augmenter la précision des données, combler les lacunes en matière de soins et garantir un remboursement approprié, améliorant ainsi les performances financières et les résultats pour les patients. Avec plus de 2 000 employés, Advantmed est dédié à offrir une précision et une transparence inégalées dans leurs solutions de santé.

Description

• Own and lead client-facing healthcare projects • Work on HEDIS, Risk Adjustment, and In-Home Assessments • Build strong client and stakeholder relationships • Drive outcomes using data and performance insights • Fully remote role supporting work-life balance, with flexibility when needed • High-ownership role requiring strong commitment in a fast-paced environment • Establish and maintain client relationships that support a spirit of partnership with client project teams. • Develop, update, and manage project plans and project timelines with oversight to project status, early identification of risks, and solution-minded issue mitigation. • Oversee client communications, issue resolution, and status reporting as primary point of contact for day-to-day project operations. • Report client project metrics, translate metrics to business information, and oversee the resulting action plans to ensure customer goals and project objectives are achieved. • Lead and moderate recurring client calls to cover project status updates, project performance reviews/course correction, post project reviews, etc. • Document and distribute minutes of meetings and oversee completion of resulting action items • Prepare and conduct presentations to varying audiences that may include senior and executive leadership, clients, or prospective customers.

🎯 Exigences

• Minimum 2-3 years of experience in project management, preferably in healthcare or managed care setting. • In-depth knowledge of HEDIS measures, specifications, and reporting processes. • Strong analytical skills with the ability to interpret healthcare data and performance metrics. • Excellent communication, leadership, and interpersonal skills. • Proficiency in project management software and Microsoft Office applications. • Committed and motivated individual and willing to work odd hours at times when required • Proficient in Windows environment • Familiar with virtualization technologies • Experience in setting up and supporting database notification, failover clustering would be advantageous • Understanding RDBMS/SQL concepts. • Troubleshooting techniques and operations • Able to handle demanding service response and recovery turnaround • Able to manage daily support tasks to meet stringent SLA requirements • Excellent scheduling and multitasking skills • Meticulous and process-oriented • Good, hard-working attitude with ability to work well under pressure • Good analytical skills with ability to work with others to resolve problems.

🏖️ Avantages

• Health, Dental, Vision Insurance • Paid time-off (PTO) • 401(k)