Key Account Manager

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $155 000 - $217 500 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

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Affirm

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2012

💳 Fintech

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity en 2021-01

Fintech • B2C • eCommerce

Affirm est une entreprise de technologie financière qui propose un service "Achetez maintenant, payez plus tard", permettant aux consommateurs d'effectuer des achats et de les payer au fil du temps avec des plans de paiement flexibles. Affirm élimine les frais cachés et les intérêts composés, offrant des conditions claires pour ses utilisateurs. L'entreprise propose également la Carte Affirm, une carte de débit permettant aux utilisateurs de demander un paiement échelonné pour les achats plus importants ou de payer en une fois pour les plus petits. Affirm s'associe à divers détaillants dans plusieurs catégories, notamment l'électronique, les vêtements et le voyage, offrant aux clients la commodité de payer en plusieurs fois lors du passage en caisse, tant en ligne que dans les magasins physiques. Les services d'Affirm sont intégrés à Apple Pay, permettant aux clients de régler leurs achats de manière transparente depuis leur iPhone ou iPad.

Description

• Act as a SME and team lead across omni-retail for best practices on managing accounts, driving outcomes and building relationships. • You will oversee a portfolio of key accounts and will be responsible for developing and driving strategic initiatives including complex contract negotiation, pricing and expansion opportunities to drive revenue and General Merchandise Volume (GMV). • You will lead and execute account plans that include financing optimizations, executive relationship engagement, and marketing strategies, often against ambitious timelines. • You will analyze partner performance and recommend programs to increase product adoption, grow up-funnel awareness and visibility, and sell into expansion opportunities. • You will orchestrate cross-functional teams across our Product, Technical, Credit, Analytics, Marketing, and Risk teams to execute partnership initiatives and drive business results. • Manage customer health to ensure overall customer satisfaction and business results. • Drive customer advocacy and critical issues by collaborating with development, product management, and support teams to improve the Affirm offering for our merchants.

🎯 Exigences

• Bachelor’s degree with 6-10 years of B2B client-facing experience in a high-tech environment and evidence of account growth/impact. • Experience negotiating and closing large, complex commercial contracts for F100 companies. • Strong written and verbal communication skills, including the ability to give compelling presentations. • Experience in leading cross-functional projects with a high attention to detail. • Ability to build and manage productive internal and external relationships and influence towards outcomes; outstanding executive presence. • Excellent analytical abilities to review merchant performance and report on the impact of specific programs to internal and external stakeholders. • Knowledge of retail, consumer finance offerings, integrated software solutions, and e-commerce preferred. • Comfortable using Salesforce and standard BI tools.

🏖️ Avantages

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount