Vice President, Client Management

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AffirmedRx, a Public Benefit Corporation

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11 - 50 employés

⚕️ Assurance santé

Healthcare Insurance

AffirmedRx est une Société d’intérêt public dédiée à la transformation de l'industrie de la gestion des avantages pharmaceutiques (PBM). Axée sur la transparence, les soins centrés sur le patient et des solutions innovantes, AffirmedRx vise à surmonter les complexités et l'opacité qui frappent traditionnellement le secteur du PBM. En autonomisant les individus et les organisations, la société offre une clarté et un soutien inébranlable pour naviguer dans les avantages pharmaceutiques. AffirmedRx incarne l'intégrité et le partenariat, s'efforçant d'offrir une expérience de gestion des avantages pharmaceutiques plus saine et mieux informée tout en s'attaquant audacieusement aux coûts croissants des soins de santé et des médicaments.

Description

• Define and execute the strategic vision, operating model, goals, and long-term roadmap for the Client Management organization • Serve as executive sponsor and strategic leader for key client, broker, and consultant relationships • Represent the voice of the client within executive leadership discussions and influence organizational priorities, service models, and business decisions • Drive enterprise accountability for client experience, satisfaction, retention, and strategic relationship performance • Own accountability for client retention outcomes across the book of business, leading strategies that strengthen executive relationships, deepen long-term partnerships, and proactively address renewal and at-risk dynamics • Provide executive oversight of strategic account planning and client health monitoring, identifying retention risk early and mobilizing cross-functional response to protect and grow client relationships • Partner closely with Sales and Growth leadership to support new business pursuits, RFP responses, and finalist presentations, contributing client management expertise and operational credibility to win strategies • Identify and synthesize client-level trends across the book of business — including utilization patterns, formulary dynamics, satisfaction indicators, and emerging client needs — and translate them into action for individual clients and AffirmedRx more broadly • Lead, mentor, and develop a high-performing Client Management leadership team and broader organization • Drive organizational effectiveness, succession planning, leadership development, and talent strategy

🎯 Exigences

• BA/BS required; advanced degree preferred • 15+ years of PBM, healthcare, pharmacy, or related leadership experience • Significant experience leading client management, account management, or client strategy organizations • Demonstrated success managing executive-level client, broker, consultant, and enterprise stakeholder relationships • Strong executive presence, business acumen, communication, analytical, and leadership capabilities • Ability to travel up to 50%

🏖️ Avantages

• Competitive compensation, including health, dental, vision and other benefits