Director, Enterprise IT

🕒 il y a 1 jour

💵 £95 200 - £142 800 / an

⏰ Temps Plein

🔴 Expert

👔 Directeur

🗣️🇺🇸🇬🇧 Anglais requis

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Airalo

51 - 200 employés

📡 Télécommunications

✈️ Tourisme

Telecommunications • Technology • Travel

Airalo est le premier magasin d'eSIM au monde qui fournit des cartes SIM numériques (eSIM) aux voyageurs dans plus de 200 pays et régions à l'échelle mondiale. L'entreprise offre une solution innovante pour éviter les frais d'itinérance élevés en permettant aux utilisateurs d'acheter et d'activer des eSIM via son application, assurant ainsi une connectivité instantanée sans le besoin de cartes SIM physiques. Airalo répond aux besoins de divers voyageurs en proposant des eSIM locales, régionales et mondiales avec des plans tarifaires prépayés transparents, soutenus par un service client disponible 24h/24 et 7j/7. La plateforme supporte également les partenariats via des APIs et offre des incitations telles que des crédits pour parrainage. Airalo représente une approche moderne de la connectivité mobile mondiale, en faisant un outil essentiel pour les voyageurs fréquents.

Description

• Lead the IT Operations team and its lead, setting priorities and service levels • Own service desk performance, request and incident handling, and team member satisfaction • Own endpoint and device management, OS and software update policy • Own identity, SSO, access provisioning and offboarding, and automate joiner, mover and leaver processes • Act as accountable owner of the ERP platform, including configuration, workflow design and maintenance • Lead ERP vendor selection, if required, with stakeholders • Own ERP configuration for financial consolidation, budgeting, forecasting, master data and integrations • Manage the ERP implementation partner or systems integrator against scope, quality, timeline and budget • Establish ERP change control, testing, release and post-go-live support processes • Document system configuration, data flows and integration points • Own IT general controls, segregation of duties, monitoring and audit evidence • Own disaster recovery, backup and resilience for corporate systems • Partner with Security on access policy, device trust and approved or blocked software • Partner with the Data team on platforms, integrations and access controls • Set the approach to AI tools across corporate functions, including access and safe-use guardrails • Build the Enterprise Applications team by defining roles and hiring and developing leads • Define the roadmap and Buy/Hold/Sell decisions for additional corporate technology • Own vendor, licence and SaaS renewal management, tool consolidation, budget and headcount planning • Lead the transition from function-owned tools to centrally governed systems • Advise leadership on application strategy, cost and risk

🎯 Exigences

• Senior leadership of an IT or enterprise applications function in a scaling business, including managing managers • Led an ERP implementation from the owner’s side, including managing a systems integrator • Owned a business system end to end, including configuration, support and continuous improvement • Experience running IT operations, including service desk, endpoint and MDM, identity and SSO, in a SaaS-first estate • Experience building and operating IT controls, including ITGC, SoD and audit, in a finance-critical environment • Experience leading organisational change and moving functions to shared ownership models • Comfortable setting up processes, documentation and governance from scratch • Strong stakeholder management with finance, operations and other business functions • Strong commercial and vendor management skills • Strong communication skills translating technical configuration detail into business outcomes • Pragmatic approach to balancing compliance with team member experience • Hands-on experience configuring and administering a major ERP platform such as SAP, NetSuite, Dynamics 365 or Oracle is nice to have • Experience with ERP vendor selection processes is nice to have • Experience in ISO 27001, SOC 2 Type 2 or SOX environments is nice to have • Exposure to HRIS, CRM, collaboration, identity and access management applications is nice to have • Experience building or growing a small technology team is nice to have • Experience deploying AI tooling across corporate functions is nice to have • Experience leading remote or distributed teams is nice to have • Experience in a private equity-backed, high-growth or newly scaling business is nice to have

🏖️ Avantages

• Fully remote work • Full-time, permanent employment • UK employment setup • Spain: contrato indefinido via Deel, the employer of record • Salary range adjusted to local market rates and cost of living • Opportunity to discuss the specific salary range with the Talent team • Work-life balance • Stability and flexibility • Professional growth and opportunities to take on new challenges • Equal-opportunity employer and reasonable accommodations throughout the interview process

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