Client Technology Manager, Level II

🕒 il y a 13 jours

🌲 Oregon – Distant

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💵 $72 900 - $90 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🦅 Parrain de Visa H1B

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Alight Solutions

Alight Solutions

10 000+ employés

Fondée en 2016

🏢 Entreprise

👥 RH Tech

☁️ SaaS

Enterprise • HR Tech • SaaS

Alight Solutions est un prestataire de premier plan de services et technologies de capital humain basés sur le cloud, servant certaines des plus grandes organisations mondiales et plus de 35 millions de personnes et de bénéficiaires. L'entreprise se concentre sur la transformation des vies et des organisations en améliorant la santé, le bien-être financier et professionnel. Alight propose une large gamme de services, y compris le service client, des rôles technologiques, le conseil, les services applicatifs et le support aux entreprises, avec des opportunités de postes virtuels ou de télétravail. La société met l'accent sur la responsabilité sociale des entreprises et a un impact positif sur les clients, les collègues et les communautés.

Description

• Collaborating with Domain Managers, client, and/or third parties in developing creative technical solutions • Support complex client requirements, while keeping Best Practices in mind • Translating client business rules into technical requirements, and resolve complex system defects on time with high quality solutions • Supporting client acceptance testing for implementation project • Managing the implementation and deployment across all technical work activities. Including management of risks and providing direction on priorities throughout the implementation life cycle • Lead/Support our global partners and client teams in the development of creative, high-quality solutions • Coaching colleagues on complex system analysis and testing efforts, driving colleague growth and development • Leveraging as a coach (outside of aligned client) to support broader critical business needs • Creating a culture of continuous improvement and identifies opportunities to improve processes and develops creative solutions that drive improvement.

🎯 Exigences

• Possess Bachelor's or equivalent work experience • Possess 3 or more years of technical experience • Able to translate concepts to client requirements that drive technological and process solutions to meet client needs • Possess project and client management experience • Possess analytical, problem-solving, and organizational skills • Possess Leadership and coaching skills • Possess Excellent verbal, written, and interpersonal communication skills

🏖️ Avantages

• health, dental and vision coverages starting Day One • wellbeing programs • retirement plans with contribution matching • generous time off • parental leave • continuing education • career growth opportunities

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