Senior Platform Engineer

🕒 il y a 2 mois

🇺🇸 États-Unis – Télétravail

💵 $145 000 - $165 000 / an

⏰ Temps Plein

🟠 Senior

🏗️ Ingénieur Plateforme

🗣️🇺🇸🇬🇧 Anglais requis

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Alkami Technology

501 - 1000 employés

Fondée en 2009

💼 Conseil

📣 Marketing

🏦 Banque

💰 €300 000 000 Post-IPO Debt - Alkami Technology en 2025-03

Consulting • Marketing • Banking

Alkami Technology est une entreprise de logiciels bancaires numériques qui propose une plateforme de vente et de service digital basée sur le cloud pour les banques et les coopératives de crédit. Sa plateforme combine l'intégration de nouveaux clients et l'ouverture de comptes (via MANTL), la banque numérique et des solutions de données et de marketing pour permettre des expériences client anticipatives et basées sur les données, une création de comptes plus rapide, la protection contre la fraude, le reporting des paiements et un marketing personnalisé. Alkami dessert les institutions financières (clients de détail et entreprises) et offre des intégrations, des outils pour développeurs et un accompagnement lors de la mise en œuvre pour stimuler la croissance des dépôts, réduire l'attrition et améliorer l'efficacité opérationnelle.

Description

• Investigate, troubleshoot, and resolve reliability issues within MANTL platform application code, including microservice communication failures and correctness issues under failure conditions • Address failure modes across third-party and internal system integrations and develop integration-specific resilience strategies • Design, configure, and maintain monitoring, dashboards, and alerting • Implement and extend distributed tracing across microservices • Diagnose and remediate application performance issues, including caching, inefficient code paths, and query performance • Harden platform and application components through fault-injection and resilience testing • Build, maintain, and troubleshoot GitHub Actions CI/CD build pipelines • Deploy and troubleshoot Kubernetes workloads • Maintain a roadmap of known reliability risks independent of feature-delivery timelines • Create documentation and runbooks covering reliability issues, root causes, and remediations • Act as an escalation point for complex platform reliability issues • Contribute to defining SLOs and SLIs for key platform services

🎯 Exigences

• 4 to 7 years of experience in software engineering, platform engineering, or a hybrid development/reliability engineering role • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience • Strong proficiency in TypeScript with production experience in a Node.js/TypeScript service environment • Hands-on experience deploying and troubleshooting containerized workloads in Kubernetes • Experience building and maintaining CI/CD pipelines; GitHub Actions preferred • Experience configuring monitoring, dashboards, and alerting in an APM/observability tool; Datadog preferred • Experience troubleshooting distributed systems and microservice communication failures across varied integration points and protocols • Experience with distributed tracing tools and practices • Working familiarity with relational databases and tuning slow or problematic queries • Experience diagnosing and resolving application performance issues • Experience designing for and testing failure modes, including fault injection and resilience/chaos-style testing • Experience implementing defensive patterns such as idempotency, retries, and circuit breakers • Strong analytical and troubleshooting skills • Ability to work independently on ambiguous, reactive reliability problems • Ability to communicate technical root cause and remediation plans clearly to engineering and non-technical stakeholders • Experience with message brokers or event-streaming platforms such as Kafka preferred • Experience with OpenTelemetry or comparable distributed tracing frameworks preferred • Experience in a regulated or compliance-driven environment preferred • Familiarity with infrastructure-as-code tooling such as Terraform preferred • Experience partnering with infrastructure/SRE teams preferred • Must be eligible to work in the US for full-time employment; employment sponsorship is not available

🏖️ Avantages

• Remote-first environment • Unlimited paid time off • 401(k) with employer match • Diverse and inclusive environment • FUN culture

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