Enterprise Client Executive – Health Plans

🕒 il y a 29 jours

🇺🇸 États-Unis – Télétravail

💵 $165 000 - $185 000 / an

⏰ Temps Plein

🟠 Senior

🔴 Expert

🧑‍💼 Ingénieur d'affaires

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Alma

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51 - 200 employés

Chez Alma, nous facilitons l'accès des consommateurs à des soins de santé mentale de haute qualité et abordables en soutenant les prestataires dans la construction de pratiques privées florissantes. Nous croyons que lorsque les thérapeutes disposent de meilleures ressources, ils sont capables de prodiguer de meilleurs soins à leurs clients. Lorsqu'un prestataire rejoint Alma, il accède à une suite d'outils qui non seulement l'aident à mieux gérer son entreprise, mais aussi à la développer de manière durable et à se perfectionner en tant que prestataire. Notre expérience consommateur est conçue pour autonomiser les individus dans leur recherche de soins de santé mentale, en offrant plusieurs voies et un soutien personnalisé, si et quand cela est nécessaire. Nous avons levé 90,5 millions de dollars auprès d'investisseurs remarquables tels que Insight Partners, Tusk, Primary, Optum Ventures et First Round, et avons été nommés l'une des entreprises les plus innovantes dans le domaine de la santé par Fast Company en 2020.

Description

• Serve as the senior leader and strategic business partner for some of Alma’s largest health plan partnerships. • Develop collaborative working relationships with external health plan executives across network, clinical, product, sales and marketing to identify and capitalize on high-impact growth opportunities, ensuring strategic alignment and mutual success. • Spearhead the development and execution of strategic plans to exceed growth and retention targets for each health plan partnership. • Consistently demonstrate Alma’s value proposition and link to the health plan’s defined success metrics. Ensure regular business review meetings are conducted with health plan senior leaders • Track the performance of partnerships, measure impact, and continuously optimize partnership strategies based on identified trends or areas of opportunity. • Work closely with internal teams, including Client Success, Product, Marketing, Analytics, Legal, and Operations, to ensure the successful execution of partnership initiatives and integration with existing programs or services. • Assess the competitive environment and develop retention and sales strategies to capitalize on market opportunities and drive a competitive advantage. • Lead all new initiatives required to evolve the health plan’s programs, negotiate resources, and guide the cross-functional team implementing agreed upon program innovations. • Lead partnership presentations related to strategic planning, monthly/quarterly business results, and program evolution. • Be the voice of the customer internally to advocate for needs and drive process improvement.

🎯 Exigences

• 10+ years of experience in sales, partnerships, or strategic account management within healthcare or healthcare-adjacent industries where health plans are key partners (e.g., digital health, benefits platforms, population health, pharmacy services, provider networks) • Extensive experience managing and expanding relationships with national and regional health plans • Proven ability to influence executives and key business stakeholders • Experience in upselling and retaining customers to drive additional revenue (recurring and variable) • Ability to build strong relationships and effectively resolve disputes and business challenges with internal and external stakeholders • Demonstrated skills in conflict management and negotiation • Ability to remain calm under pressure and work collaboratively across various constituents (internal and external) to determine the best course of action • Excellent communication and presentation skills, both written and verbal • Analytical mindset with the ability to make data-driven decisions • Strong business acumen • Excellent critical thinking, deductive reasoning, and decision-making skills • Exceptional project management skills and organization • Innate ability to thrive in fast-paced environments • Passionate about Alma’s mission of making mental healthcare more accessible.

🏖️ Avantages

• We’re a remote-first company • Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans • 401K plan (ADP) • Lifestyle Spending Account for health, wellness, and family care • Monthly co-working space membership stipend • Monthly work-from-home stipend • Financial wellness benefits through Northstar • Pet discount program through United Pet Care • Financial perks and rewards through PerkSpot • EAP access through Aetna • One-time home office stipend to set up your home office • Inclusive family and medical leave plans • 12 paid holidays and 1 Alma Give Back Day • Flexible PTO