Phone Sales Representative – Aftermarket Auto Parts

Emploi pas sur LinkedIn

🕒 il y a 13 jours

🐊 Florida, Kansas, +11 états de plus – Distant

🐊 Florida – Remote 🌪️ Kansas – Remote 🎰 Nevada – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $17 / heure

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🤑 Commercial

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Mustang Parts

Site WebLinkedInTous les Emplois

11 - 50 employés

📦 Logistique

🏭 Fabrication

🛍️ eCommerce

Logistics • Manufacturing • eCommerce

Mustang Parts est un détaillant en ligne de premier plan spécialisé dans les pièces et accessoires de rechange pour voitures de sport, en particulier pour la Ford Mustang. Ils offrent un large éventail de composants, y compris des améliorations de performance, des pièces de rechange d'origine et des options de personnalisation. Avec un fort accent sur le service à la clientèle, ils fournissent des ressources telles que des guides d'installation et un support via leur équipe de vente expérimentée, répondant aux besoins des passionnés d'automobile souhaitant améliorer leurs véhicules et exprimer leur individualité.

Description

• Aid customers through their automotive accessories purchasing experience • Direct consumers to the best aftermarket parts for their vehicles • Handle customer communication via calls, text messages, emails, and online chats regarding orders, product inquiries, and returns • Make outbound calls and text messages to existing customers to follow up on sales leads and close sales • Take inbound calls, text messages, tickets, and chats from queues as needed • Use excitement and product knowledge to sell automotive accessories • Suggest corresponding vehicle modifications and upgrades • Build rapport with customers to foster repeat business, including handling service-related issues • Provide prompt, efficient, professional, and courteous customer service • Enter and process orders, returns, and customer inquiries • Answer questions, educate customers, and provide purchasing suggestions • Utilize phone, chats, texting tools, livechat tickets, and quotes to achieve bi-weekly sales goals and performance metrics • Meet customer service quality, customer contact, and revenue targets • Notify Sales leadership of trends or problems • Continue education through company-sponsored programs and LMS • Participate in special projects and perform other duties assigned by management • Work alternative schedules when required for Customer Critical Role coverage

🎯 Exigences

• High school diploma or an equivalent combination of education and experience • Must have or have the ability to acquire automotive knowledge in all supported vehicles • Excellent sales ability and some product knowledge or ability to learn • Ability to maintain attendance as defined by company policy • Ability to maintain professionalism and use tact when dealing with difficult customers • Proficiency in computer keyboarding and internet skills, including Microsoft Word and Excel • Must have a reliable PC and sufficient internet speed to be effective in the role and meet expectations • Dual monitors highly recommended • Excellent organizational skills and ability to handle multiple tasks simultaneously • Oral and written communication and interpersonal skills • Ability to prioritize workload and meet deadlines • Successful completion of Turn5 sales new hire training program upon hire • Must reside in PA, OH, MD, VA, SC, GA, FL, MS, KS, TX, AR, WI, MN, IN, NV, or UT • Bi-lingual a plus • Visual and hearing capability • Ability to sit for long periods of time • Ability to work under pressure to meet strict deadlines • Ability to operate general office equipment • Ability to complete inbound and outbound calls, texts, chats, and emails with customers, vendors, and others

🏖️ Avantages

• Medical, dental, and vision coverage • 401(k)/Roth plans with generous company match • Remote work • PTO (Paid Time Off) • Paid holidays • Paid Parental Leave • Travel assistance • Confidential life services (counseling, consultation & wellness services) • YMCA membership reimbursements • Employee Discounts: up to 50% off products on Turn5’s four websites • Up to 20% off Special Orders from WheelPros and Turn14 • Annual $250 Vehicle Mod reimbursement for designated products • Health Flexible Spending Accounts (FSA) • Dependent Care Accounts (DCA) • Short-Term Disability (100% covered) • Voluntary Long-Term Disability • Basic Life/AD&D Insurance (100% covered, up to 1x annual salary) • Voluntary Additional Life Insurance • Pet Insurance • Hourly shift differential opportunities • Weekend Shift Pay: additional $5/hour on each weekend day worked • Perfect Attendance Bonus: up to an additional $3/hour every two weeks • Sales-Based Performance Bonus: up to $30,000+ per year