Travel Consultant – VIP

🕒 il y a 3 mois

🌐 États-Unis, Canada – Distant

🇺🇸 États-Unis – Télétravail 🇨🇦 Canada – Télétravail

💵 $46 200 - $85 800 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💼 Consultant

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

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American Express Global Business Travel

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 2014

💼 Conseil

📦 Logistique

🏨 Hôtellerie

Consulting • Logistics • Hospitality

American Express Global Business Travel est une entreprise offrant des services complets de gestion des voyages d'affaires. Elle propose des solutions technologiques pour aider les entreprises à gérer et optimiser efficacement leurs programmes de voyage, fournissant une gamme de services comprenant les réservations, le respect des politiques de voyage, la gestion des dépenses et la génération de rapports. L'entreprise soutient des clients dans le monde entier, répondant à un large éventail de besoins linguistiques et culturels, et vise à améliorer les expériences de voyage d'affaires grâce à l'innovation dans l'industrie du voyage.

Description

• Advise and arrange travel for corporate business customers (both individuals and groups) in the US • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations • Use a Global Distribution System's (GDS) • Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements • Use positive telephone service techniques and act on special customer requests • Prevent fraudulent callers from trying to book trips afterhours by following security protocols • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

🎯 Exigences

• Passion for excellence in client service, including proactive anticipation of needs • Native GDS expertise (Sabre, Apollo, Amadeus) • 3+ years corporate travel experience, including fares, ticketing, car, hotel, air, and rail for domestic and international travel • Excellent professional communication (written and verbal) • Attention to detail • Act with integrity, and look after personal traveler information • Resolving customer issues quickly and independently / with supplier • Teamwork and openness to feedback

🏖️ Avantages

• Flexible benefits tailored to each country starting the day you do • Health and welfare insurance plans • Retirement programs • Parental leave • Adoption assistance • Wellbeing resources to support you and your immediate family • Travel perks with weekly deals from major travel providers on flights, hotels, cruises, and car rentals • Access to over 20,000 courses on the learning platform and leadership courses • Internal job openings available to candidates first • Inclusion Groups to connect with colleagues and drive company awareness and action