Account Manager

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amps

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2005

⚕️ Assurance santé

💳 Fintech

🤝 B2B

Healthcare Insurance • Fintech • B2B

AMPS est un leader dans la réduction des coûts de santé pour les organisations autofinancées, dédié à transformer la gestion des dépenses de santé des entreprises. Fort de près de deux décennies d'expertise, AMPS propose des solutions innovantes et centrées sur les adhérents telles que PriceDynamix, ClaimInsight et Drexi, qui génèrent des économies tout en maintenant des soins de haute qualité. Leur approche personnalisée permet aux organisations de maîtriser leurs coûts de santé sans compromettre le bien-être des adhérents, faisant d'elles un partenaire de confiance pour réaliser des économies durables en matière de santé.

Description

• Lead pre- and post-sale presentations and coordinate regular client meetings to maintain strong relationships and ensure alignment on goals and services. • Drive revenue growth through upselling, cross-selling, and strategic account planning across assigned clients. • Manage and track client communications using the CRM system • Oversee client proposals, renewals, and implementations, ensuring timely and effective execution in collaboration with internal teams. • Develop and maintain Strategic Account Plans that outline client goals, key initiatives, and growth opportunities. • Serve as the primary client contact, ensuring timely communication, issue resolution, and overall satisfaction. • Demonstrate strong knowledge of AMPS products and services, effectively aligning solutions with client needs. • Collaborate with internal teams to resolve client issues, improve service delivery, and streamline processes. • Ensure compliance with company policies, procedures, and HIPAA standards in all client interactions. • Partner with Operations, SMEs, and other departments to meet client requirements and strengthen relationships.

🎯 Exigences

• 3+ years of experience in managing both internal and external relationships; knowledge of healthcare plan administration. • Experience in healthcare plans, health insurance, or equivalent • Exceptional communication skills, both written and verbal, with strong presentation abilities in-person and virtually. • Proficiency in MS Office, especially in advanced Excel functions and PowerPoint. • Ability to manage multiple client accounts, work under pressure, and consistently deliver exemplary customer service. • A plus if you have… Bachelor's degree in marketing or business administration • Self-funded healthcare experience

🏖️ Avantages

• Competitive salary and performance-based bonuses. • Comprehensive health, dental, and vision insurance. • Retirement savings plan with company match. • Generous paid time off and holiday schedule. • Professional development opportunities.