Field Service Technician

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🔧 Ingénieur Service Itinérant

🦅 Parrain de Visa H1B

info

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Analogic

Analogic

501 - 1000 employés

Fondée en 1967

🏥 Santé

🏭 Fabrication

📦 Logistique

Healthcare • Manufacturing • Logistics

Analogic est une entreprise qui conçoit et fabrique des systèmes d'imagerie haute performance, des détecteurs et des sous-systèmes électroniques pour l'imagerie médicale (CT, IRM, mammographie numérique) et la sécurité de l'aviation (contrôle des bagages enregistrés et de sécurité des points de contrôle). Elle développe également des systèmes électroniques de contrôle de puissance et de mouvement de précision sous des marques comme Copley Controls, fournissant aux OEM et clients industriels du matériel personnalisé, hautement fiable et des systèmes embarqués.

Description

• Drive exceptional customer service experience, improve customer satisfaction, maximize customer retention, and increase profitability. • Deliver exceptional customer service by diagnosing and resolving technical issues, thereby enhancing customer satisfaction and retention. • Perform electronic and mechanical repairs, documenting service reports, and maintaining strong customer relationships.

🎯 Exigences

• High School Diploma or equivalent with a minimum of 3-5 years' experience in troubleshooting and repair • Exceptional at managing time and able to complete assigned small field projects • Technically savvy; innovative, quick to learn and adapt to new technology • Professional demeanor and customer focused. • Demonstrated professional written and oral communication skills to document detailed reports and communicate effectively with both internal and external customers • Flexible and open to a fluid schedule and working environment. • Must pass a criminal background check, drug test, pre-employment physical, and credit check • Ability to safely and successfully perform the essential physical functions of the job (see application screening questions for additional details). • Must obtain and maintain an Airport ID Badge in compliance with the Airport Security Plan and TSA regulations, and the necessary public trust security clearance (eApp) and be authorized to access and handle Sensitive Security Information (SSI). • Must have a valid driver's license and dependable transportation, along with the ability to travel up to 10% of the time by plane domestically and internationally and have the required Real ID and Passport (for international travel).

🏖️ Avantages

• 401K with company match vested immediately • HSA/FSA match • 8 weeks paid parental leave • Healthcare for now and healthcare as your family and health change • Continuous Education Pathways

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