Service Account Manager

🕒 il y a 1 mois

⚜️ Louisiana, Mississippi, +2 états de plus – Distant

infoinfo

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de ANDRITZ, pas via un site d'emploi

Repérée par Remote Rocketship il y a 1 mois

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ANDRITZ

10 000+ employés

🚀 Aérospatiale

🏭 Fabrication

Environment & Energy • Aerospace • Manufacturing

ANDRITZ est un leader mondial dans la fourniture d’équipements, de systèmes et de services pour divers secteurs, notamment l’hydroélectricité, la pâte et papier, et la transformation des métaux. L’entreprise conçoit des solutions durables et performantes qui améliorent la productivité et stimulent l’innovation. Forte d’un engagement constant en matière de recherche et développement (R&D), ANDRITZ ambitionne d’être à la pointe de la technologie et du service pour ses clients à travers le monde.

Description

• Cultivate strong client relationships and ensure high-quality service delivery • Drive customer satisfaction and client loyalty across Louisiana, Mississippi, and Texas • Proactively manage accounts and identify growth opportunities • Resolve customer issues efficiently • Sell products for the Paper Service Division • Serve as the primary contact for new and long-term customer relationships • Improve account growth by understanding client objectives and goals • Drive client retention and satisfaction throughout the territory • Liaise between clients and internal teams • Maintain organized and detailed territory records in the company CRM system • Represent assigned product lines during mill visits • Manage territory forecasts, budgets, and cost controls • Develop, follow, and help implement account-success processes and workflows • Travel throughout the Southwest USA region and visit mills and manufacturing facilities

🎯 Exigences

• B.S. degree in Engineering (Chemical, Mechanical, or Paper Science) with 3–5 years’ experience in Pulp and Paper, or combination of education and work experience, preferred • Exceptional verbal and written communication and interpersonal skills • Knowledge of Word, Excel, and PowerPoint • CRM system experience, a plus • Service mindset and customer focus • Sales experience and established relationships with customers in the region is preferred • Knowledge of the Andritz Stock Preparation and Paper Machine Service product lines is required • Self-motivated, able to handle multiple tasks and manage priorities with minimal supervision • Willingness to travel; 80% of time spent in the field • Ability to work in varying temperatures, noise, dust, dirt, fumes, welding machines, heavy-duty magnets, and manual/remote-controlled devices using radio signals • Ability to sit, stand, walk, bend, reach, push, pull, kneel, stoop, crouch, climb stairs, and lift up to 25 lbs • Visual acuity, excellent mobility, good hearing, manual dexterity, good balance, ability to endure long hours, and ability to wear required personal protective equipment • Legal status to work in the US is required

🏖️ Avantages

• Permanent employment • Remote/home-office work environment • All tasks performed with or without reasonable accommodations • AA/EEO/Veterans/ADA Friendly Employer

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