Account Manager

🕒 il y a 6 jours

🇩🇪 Allemagne – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

👻 Score fantôme 11%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Apaleo

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2017

💼 Conseil

📦 Logistique

📣 Marketing

💰 Series A en 2023-03

Consulting • Logistics • Marketing

Apaleo est une entreprise de technologie basée en Suisse qui automatise les processus dans divers secteurs, y compris l'hôtellerie et l'immobilier, grâce à sa plateforme Ailean. La technologie de l'entreprise vise à rationaliser les tâches administratives, permettant ainsi au personnel de se concentrer sur l'amélioration des expériences clients et locataires. Fondée par Alexandros Tyropolis et Florian Krausbeck, Apaleo s'engage à transformer les opérations industrielles grâce à des solutions technologiques avancées.

Description

• Own a portfolio of mid-market hospitality accounts end to end and support the pooled customer base • Build relationships with owners and senior decision makers and advise on broader business strategy • Drive renewals, upsells, and cross-sells through the Apaleo platform and additional products and services • Develop account plans to increase adoption, revenue, and long-term customer value • Run regular business reviews with priority customers • Track account health and identify growth opportunities using commercial, usage, and engagement data • Act as the primary commercial contact and lead day-to-day commercial conversations and negotiations • Support colleagues across Account Management on day-to-day tasks and additional accounts • Work with Customer Success to align account plans, account health, and customer outcomes • Coordinate cross-functional support with Legal, Finance, Product, and other teams • Maintain accurate pipeline, forecast, and account data in the CRM • Share customer feedback and market insights with Product and Marketing • Contribute directly to Net Revenue Retention across the portfolio • Help build and shape the Account Management function

🎯 Exigences

• Proven experience in account management, sales, or another commercial customer-facing role, ideally in B2B SaaS • Commercial drive and ability to own targets, spot opportunities, and close them • Strong relationship-building and negotiation skills with stakeholders • Customer-centric mindset • Intellectual curiosity and ability to solve complex problems • Structured, self-driven working style and ability to manage a portfolio independently • Data-driven mindset and comfort using KPIs and account data • Fluent German and business-fluent English • Openness to occasional travel to customers and industry events

🏖️ Avantages

• 360° feedback reviews • Dedicated learning budget • Opportunities to take on more responsibility and advance career • Autonomy and ownership in a trust, transparency, and collaboration environment • Competitive and fair compensation • Flexible and remote work options, including home, office, or hybrid work • Fully covered Deutschland Ticket for public transport across Germany • Regular team dinners, company meetups, Oktoberfest celebrations, Christmas parties, and other offsite events • 30 days of vacation • EGYM Wellpass membership with access to gyms, fitness studios, and wellness options

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