Account Manager

🕒 il y a 18 jours

🇩🇪 Allemagne – Télétravail

💵 €38 400 - €88 200 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

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🗣️🇺🇸🇬🇧 Anglais requis

🗣️🇩🇪 Allemand requis

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Arctic Wolf

1001 - 5000 employés

Fondée en 2012

L'industrie de la cybersécurité fait face à un problème d'efficacité. Chaque année, de nouvelles technologies, fournisseurs et solutions émergent, et pourtant, malgré cette innovation constante, nous continuons de voir des violations de haut niveau à la une des journaux. Toutes les organisations savent qu'elles ont besoin d'une meilleure sécurité, mais la multitude d'options disponibles laisse les responsables informatiques et de la sécurité, qui manquent souvent de ressources, se demander comment procéder. Chez Arctic Wolf, notre mission est d'éliminer les risques cybernétiques grâce à des opérations de sécurité efficaces. Pour atteindre cet objectif, nous pensons que les organisations doivent accomplir trois choses essentielles :

Description

• Own and develop strategic relationships with a portfolio of MSP partners in Germany • Serve as the primary point of contact and trusted advisor for MSP partners • Understand partners’ business objectives, go-to-market strategies, and growth priorities • Build and execute joint business plans to increase revenue, market penetration, and partner engagement • Drive new business acquisition, partner onboarding, and revenue growth within the MSP channel • Identify, develop, and close cross-sell and upsell opportunities across the cybersecurity portfolio • Manage the full sales cycle, including pipeline development, forecasting, negotiations, and deal closure • Lead contract renewal activities and minimize churn through proactive account planning • Conduct regular business reviews with partners • Educate partners on new products, services, and enhancements • Monitor partner performance through revenue growth, adoption, retention, and customer satisfaction metrics • Collaborate with Partner Development Representatives, Security Services, and Concierge Security Teams • Support and participate in partner-focused marketing and sales initiatives • Maintain accurate pipeline, opportunity, and account records in Salesforce (SFDC) • Provide regular business updates to leadership

🎯 Exigences

• 3+ years of experience in account management, partner management, channel sales, or business development within the technology sector • Proven success in managing, growing, and retaining MSP, channel, or strategic partner accounts • Strong understanding of the MSP ecosystem, recurring revenue business models, and cybersecurity solutions • Demonstrated ability to achieve or exceed revenue, retention, and growth targets • Excellent relationship-building, communication, presentation, and negotiation skills • Experience using Salesforce (SFDC) or similar CRM platforms for pipeline and account management • Strong business acumen with the ability to identify growth opportunities and develop strategic account plans • Bachelor’s degree in Business, Marketing, Information Technology, or a related field; equivalent professional experience may be considered in lieu of a degree • Fluent in English and German • Experience selling cybersecurity, SaaS, cloud, or managed services solutions through channel and partner ecosystems • Experience working with MSPs, MSSPs, VARs, or other indirect sales partners • Knowledge of modern cybersecurity technologies, including endpoint security, vulnerability management, managed detection and response (MDR), or security operations • Experience in a high-growth technology or cybersecurity environment • Background checks are required • Compliance with applicable information security policies, standards, processes, and controls • Where applicable, authorization to receive software or technology controlled under U.S. export control laws and regulations

🏖️ Avantages

• Equity for all employees • 30 days annual leave • Bank holidays • Paid volunteering days off • Pension plan: BaV Direktversicherung • Training and career development programs • Robust Employee Assistance Program (EAP) with mental health service • Family-forming benefits • Variable incentive compensation • New hire equity grants • Comprehensive benefits package

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