Account Manager

🕒 il y a 19 jours

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

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Repérée par Remote Rocketship il y a 19 jours

Toujours ouverte sur le site de Arrow Components. Vérifiée il y a 2 heures.

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Arrow Components

10 000+ employés

💼 Conseil

🏭 Fabrication

📦 Logistique

Consulting • Manufacturing • Logistics

Arrow Components est la force motrice derrière arrow.com, le portail e-commerce d'Arrow Electronics, une entreprise du classement Fortune 120.

Description

• Manage 100–200 mid and mass market accounts • Ensure positive customer experience, sustained and enhanced customer relationships, and revenue growth • Handle renewals, relationship development, and upsells • Support assigned client base and respond timely to customer inquiries • Provide renewal and growth quotes and ensure orders are properly processed • Meet or exceed assigned renewal rate and growth targets • Track at-risk, non-renewal, pending, and lost renewals, including cancellation reasons • Understand product offerings, subscription models, and renewal licensing models • Create selling opportunities through a sales plan and process • Assess, clarify, and validate customer needs and decision-making hierarchies • Conduct calls to develop new revenue streams with existing customers • Execute solution selling and grow profit by selling value-added, long-term solutions • Collaborate with Sales, Marketing, Channel, and Technical teams to develop global market intelligence • Conduct quarterly business review visits with at least 75% of accounts in their renewal year

🎯 Exigences

• Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience • Microsoft Suite experience required • Strong Excel experience required • Experience with Salesforce strongly preferred • Experience selling software strongly preferred • Experience with cross selling/upselling required • Experience with renewals required • Must be able to travel to an Arrow office location as requested by Arrow leadership • Travel required 50% of the time

🏖️ Avantages

• Competitive financial compensation • Comprehensive benefits package • Benefits may vary by country in accordance with local practices and regulations

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