Technical Solutions Engineer

🕒 il y a 25 jours

🇺🇸 États-Unis – Télétravail

💵 $130 000 - $175 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Ingénieur Solutions

🗣️🇺🇸🇬🇧 Anglais requis

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Ascertain

11 - 50 employés

Fondée en 2022

🤖 Intelligence artificielle

⚕️ Assurance santé

☁️ SaaS

💰 €10 000 000 Series A - Ascertain en 2025-04

Artificial Intelligence • Healthcare Insurance • SaaS

Ascertain est une plateforme opérationnelle de santé propulsée par une IA agentique, qui automatise les flux de travail administratifs tels que les autorisations préalables, la vérification de l'éligibilité, le traitement des références, la planification des sorties et la gestion des refus. Conçue pour les groupes de prestataires, les systèmes de santé et les payeurs, Ascertain ingère des données non structurées, automatise les formulaires, s'intègre aux systèmes existants et inclut une révision humaine et une traçabilité pour améliorer les taux d'approbation, réduire la charge administrative et accélérer l'accès des patients tout en démontrant un retour sur investissement en quelques semaines.

Description

• Embed with new and existing customer practices, remotely and on-site, to map prior authorization, referral, and related workflows end to end. • Build and own the integrations that connect Ascertain's agents to customer systems: EHR APIs (Athena, eClinicalWorks, Epic, etc.), payer portals, fax and EDI, document intake, and the rest of the practice's stack. • Configure and extend our agent platform for each customer—ontology, prompts, tools, guardrails, escalation paths—and harden what works into reusable patterns. • Debug production issues across the full stack: data, prompts, APIs, UI, and the surrounding human workflow. • Serve as the technical voice in customer conversations. Translate between clinical-operations language and engineering, and make informed decisions on what to build, what to configure, and what to decline. • Surface learnings to the product and platform teams so patterns discovered once become reusable.

🎯 Exigences

• 3–5 years shipping production code in a commercial engineering role. • Fluent in Python; proficient with SQL, REST APIs, and at least one full-stack or front-end framework. • A track record of delivering in environments where the problem was not fully specified - early-stage startup, consulting, applied research, or an operations-heavy role. • Strong written and verbal communication. You can lead a working session with a non-technical practice manager and produce a concise specification afterward. • Willingness to travel occasionally to customer sites. • Healthcare experience: EHRs, claims and EDI (X12 270/271, 278, 837), HL7/FHIR, payer portals, RCM, or prior authorization workflows specifically. • Production experience with LLMs or agent frameworks—prompt design, evaluations, tool use, retrieval, guardrails. • Applied integration experience: OAuth flows, webhook plumbing, browser automation, PDF and document parsing. • Prior experience as an embedded engineer working directly with enterprise customers.

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