Material Damage Specialist

🕒 il y a 7 jours

🏈 Alabama, Arizona, +18 états de plus – Distant

infoinfo

💵 $31 - $37 / heure

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Aspire General Insurance

Aspire General Insurance

1001 - 5000 employés

Fondée en 2013

🛡️ Assurance

💸 Finance

☁️ SaaS

💰 Debt financing en 2025-09

Insurance • Finance • SaaS

Aspire General Insurance est un assureur auto basé aux États-Unis, spécialisé dans les politiques automobiles personnelles standard et non standard à des tarifs abordables. La société propose des services centrés sur le numérique — y compris des portails pour les producteurs et les assurés, des devis, des avenants, des paiements et la gestion des sinistres — et collabore avec des producteurs et agences d'assurance pour distribuer la couverture. Aspire met l'accent sur la rapidité, la flexibilité et un support client fiable (y compris un service en espagnol) grâce à une plateforme moderne et des flux de travail simplifiés.

Description

• Investigate, evaluate, negotiate, and settle vehicle damage claims • Inspect and evaluate vehicle damage through virtual and/or field-based assessments • Prepare detailed repair estimates using industry-standard estimating software • Negotiate repair costs and reach agreed-upon settlements with repair facilities and other involved parties • Research and evaluate vehicle values to determine Actual Cash Value (ACV) and total loss settlements • Review photographs, documentation, and repair plans to support claim decisions • Authorize supplements and conduct re-inspections when necessary • Maintain clear and professional communication with customers throughout the repair process • Document claim activity thoroughly and accurately within company systems • Ensure compliance with company policies, state regulations, and Department of Insurance requirements • Build and maintain strong relationships with repair facilities, vendors, customers, and internal stakeholders • Assist with onboarding and mentoring new team members as needed

🎯 Exigences

• 5+ years of experience in the Property & Casualty insurance industry • 5+ years of experience handling auto damage estimates, vehicle repairs, and total loss evaluations • Strong knowledge of vehicle repair processes, estimating practices, and valuation methodologies • Experience negotiating with repair facilities and resolving claim-related issues • Excellent analytical, organizational, and decision-making skills • Strong written and verbal communication skills • Ability to work independently in a fast-paced environment while maintaining quality and accuracy • Ability to pass a background check and obtain/maintain any required Adjuster Licenses • College degree preferred • Prior experience handling complex vehicle damage claims and total loss settlements preferred • Experience training, mentoring, or assisting less experienced team members preferred • Knowledge of specialty and non-standard auto insurance environments preferred

🏖️ Avantages

• Equal Opportunity Employer committed to an inclusive workplace • Reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs and practices • Fair chance, ban-the-box, and criminal history consideration in accordance with applicable law

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