Technical Account Manager

🕒 il y a 1 mois

🇩🇪 Allemagne – Télétravail

💵 €60 000 - €65 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🧑‍🔧 Responsable de comptes techniques

🗣️🇩🇪 Allemand requis

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Asteria Group

Asteria Group

1001 - 5000 employés

Fondée en 2018

🍽️ Alimentation et boissons

🏥 Santé

💊 Pharmaceutique

Food & Beverage • Healthcare • Pharmaceuticals

Le groupe Asteria est une entreprise européenne spécialisée dans les étiquettes et l'emballage qui conçoit et fabrique des étiquettes, des emballages souples, des pochettes, des cartons pliants ainsi que des embellissements et des dispositifs de sécurité associés (RFID/NFC, inviolabilité, données variables). Avec 35 sites de production à travers l'Europe et des milliers de clients, Asteria offre des solutions B2B d'impression et d'emballage pour des industries telles que l'agroalimentaire, la pharmaceutique, les soins personnels et le commerce de détail, en mettant l'accent sur la livraison rapide, le conseil technique et la durabilité (offrant des alternatives recyclées et recyclables pour la plupart de sa gamme de produits).

Description

• Provide technical support and professional onboarding for new customers, particularly international enterprise customers • Translate customer requirements into technical solutions and select the appropriate production site within the Asteria Group • Support test production runs and customer approvals while ensuring agreed quality and service requirements • Support Sales with complex customer projects, technical presentations, and challenging printing issues • Coordinate cross-site technical projects and collaborate with Production, Sales, suppliers, and subject-matter experts • Evaluate new materials, printing technologies, and sustainable solutions, particularly in the context of the PPWR • Document and share technical processes and best practices across the Asteria Group

🎯 Exigences

• Several years of professional experience in the label or printing industry, with in-depth knowledge of various printing and finishing technologies • Experience in technical account management, customer consulting, or a comparable cross-functional role • Experience managing complex, cross-site projects • Confident communication skills and the ability to explain technical topics clearly to a range of stakeholders • Independent, structured approach to work and a reliable, accountable attitude toward implementation • Fluent German and excellent English skills, both written and spoken • Willingness to travel within Germany and Europe approximately 40% of the time

🏖️ Avantages

• Company car, also available for private use • 30 days of annual leave based on a five-day working week • A responsible, cross-site role offering significant scope to shape processes and solutions • An international working environment with short decision-making paths

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