Director, Performance Assurance

Emploi pas sur LinkedIn

🕒 il y a 3 mois

🤠 Texas – Distant

🤠 Texas – Remote

💵 $135 000 - $180 000 / an

⏰ Temps Plein

🔴 Expert

👔 Directeur

👻 Score fantôme 45%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Astound Broadband

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Nous vous connectons à un monde de possibilités avec notre service Internet primé et un support client local disponible 24h/24 et 7j/7. Visitez astound.com pour commencer. Nous sommes présents dans votre quartier depuis des décennies, vous connectant aux services que vous souhaitez et dont vous avez besoin pour rester productif, informé et diverti. Vos passions sont ce qui nous pousse à évoluer et à continuer d'innover; pour vous émerveiller chaque jour. #NousSommesAstound

Description

• Lead governance and reporting of residential sales performance across the organization • Analyze performance across channels, markets, products, and regions against objectives • Identify trends, underperformance, overperformance, and performance gaps • Perform variance and gap analysis to diagnose root causes and connect operational drivers to financial and customer outcomes • Ensure credible gap plans are developed with clear actions, owners, and timelines • Track gap-plan progress through closure and escalate stalled actions as needed • Consolidate cross-functional inputs into a single narrative for leadership communication • Translate complex data into clear deliverables that leadership can use to improve business outcomes • Maintain standardized reporting definitions and performance metrics • Partner with regional and channel leaders, Finance, and Sales Strategy to align targets, forecasts, and remediation efforts • Support Astound’s Inclusion and Belonging work • Perform other duties as assigned

🎯 Exigences

• Bachelor’s degree in Business Administration, Finance, Economics, Data Analytics, Statistics, Information Systems, or a related field preferred, or an equivalent combination of education and experience • 8+ years in sales operations, revenue operations, commercial analytics, business intelligence, performance management, or a related analytical leadership function • Experience supporting executive-level decision making • Telecommunications or other subscription-based industry experience strongly preferred • Understanding of recurring revenue business models and key performance drivers • Experience analyzing and reporting business performance metrics including subscriber growth, sales conversion, revenue attainment, retention, churn, ARPU, connect/disconnect activity, forecast accuracy, and market or channel productivity • Experience establishing and governing enterprise performance metrics, KPI frameworks, reporting standards, and dashboard environments across multiple business functions • Exceptional analytical and problem-solving skills • Ability to translate large, complex datasets into actionable business insights and executive-level recommendations • Demonstrated success developing and maintaining executive, board-level, or investor-quality reporting and presentations • Strong financial acumen connecting operational performance drivers to revenue, profitability, forecasting, budgeting, and long-range business objectives • Advanced proficiency in Microsoft Excel required • Experience with Power BI, Tableau, Looker, SQL, Snowflake, or other business intelligence and analytics platforms strongly preferred • Ability to influence and hold leaders accountable through data-driven insights, performance standards, and executive communication without direct authority • Understanding of telecommunications subscriber economics • Knowledge of sales channel management within a telecommunications environment • Excellent written, verbal, and presentation skills • Executive presence and credibility to communicate effectively with senior leadership, cross-functional stakeholders, and board-level audiences

🏖️ Avantages

• 401k retirement plan, with employer match • Insurance options including: medical, dental, vision, life and STD insurance • Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization • Floating Holiday: 40 hours per year • Paid Holidays: 7 days per year • Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws • Tuition reimbursement program • Employee discount program • Opportunities for bonus, benefits, commission, and sales incentives if applicable • Personalized training and coaching • Supportive work environment that fosters growth and opportunity • Rewards and recognition programs

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