Associate Solution Engineer

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Astrata, Inc

Site WebLinkedInTous les Emplois

11 - 50 employés

Fondée en 2020

🤖 Intelligence artificielle

⚕️ Assurance santé

☁️ SaaS

Artificial Intelligence • Healthcare Insurance • SaaS

Astrata, Inc. est une entreprise technologique spécialisée dans les solutions basées sur l'IA pour l'amélioration de la qualité des soins de santé. Leurs produits sont conçus pour aider les plans de santé et les Organisations de Soins Responsables (ACOs) à optimiser les décisions cliniques et financières grâce à des insights basés sur les données. Les innovations d'Astrata comprennent des logiciels axés sur HEDIS qui utilisent le traitement du langage naturel (NLP) et d'autres technologies avancées pour gérer des données cliniques structurées et non structurées, contribuant à une meilleure gestion de la santé des populations.

Description

• Assist Solution Engineers in the end-to-end implementation of Astrata solutions from initial planning to post-deployment support for new and existing customers • Capture customer-specific details during meetings to ensure requirements are understood and recorded • Map customer requirements to our system specifications and assist in developing the implementation plan • Support the script creation process for deploying customer environments, processing data, and summarizing results • Conduct thorough testing to ensure successful implementations and share results • Find creative solutions to difficult problems and operate within a flexible, fast-paced environment • Communicate progress, updates, and potential roadblocks to teammates, ensuring alignment and transparency • Provide post implementation system support ensuring Astrata meets our SLA’s • Continuously assess project outcomes and identify opportunities for process improvement • Promote and participate in professional self-development to stay up to date with innovative technologies and development approaches within the industry

🎯 Exigences

• A team player with motivation to learn our processes and industry • Excellent organization and communication skills • Problem-solving aptitude, with the ability to anticipate challenges • Basic understanding of relational databases • A strong drive for learning and understanding • Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering or other relevant field, or someone who has acquired core skills via practical experience • The ideal candidate would have 1-2 years of experience in customer-facing, professional services type roles

🏖️ Avantages

• Competitive compensation package including paid time off • Parental leave • Comprehensive health insurance benefits • Retirement benefits • Employee stock options