Customer Support Representative

Emploi pas sur LinkedIn

🕒 il y a 3 mois

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Recevoir des emails pour des emplois à distance

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

AutoHDR

Site WebLinkedInTous les Emplois

1 - 10 employés

☁️ SaaS

📱 Médias

SaaS • Media

AutoHDR est un logiciel en ligne qui semble fournir un traitement d'image HDR automatisé (high-dynamic-range) ainsi que des fonctionnalités de gestion d'images associées. Les indications de l'interface (Téléchargement, Listes, Tarification, Lien de parrainage, Connexion) suggèrent qu'il est proposé en tant que service en ligne où les utilisateurs peuvent télécharger des photos pour une amélioration automatique, gérer des portfolios ou des listes d'images, et s'abonner ou payer pour l'utilisation. La plateforme cible probablement les photographes, les professionnels de l'immobilier et les entreprises ayant besoin d'une amélioration de photos en masse ou automatisée.

Description

• Own inbound support and make sure the product is delivered well to users. • Respond quickly, solve problems clearly, and ensure every customer gets the right outcome fast. • Handle inbound questions, quality issues, flagged shoots, human edit requests, and account-related problems. • Spot when something is a bug, a churn risk, a sales opportunity, or an onboarding issue, and route it correctly. • Solve what can be solved, escalate what needs escalation, and leave the customer feeling taken care of. • Constantly think about how support can be faster, smarter, and more scalable over time.

🎯 Exigences

• You love helping people and communicating clearly. • You are fast, organized, and highly responsive. • You have strong judgment and know how to solve problems without overcomplicating them. • You are high-agency and take ownership instead of waiting around. • You can stay calm under pressure and handle urgent issues well. • You pay close attention to detail and care about quality. • You are good at figuring out whether something is a support issue, a bug, a churn risk, or a sales opportunity. • You think in systems and naturally look for ways to improve workflows over time. • You are comfortable working quickly across inboxes, tickets, Slack, and internal tools. • Bonus if you: Have worked in customer support, operations, or a fast-paced SaaS environment. • Have experience in real estate media or real estate photography. • Have experience handling quality control, escalations, or technical support. • Have used AI tools to improve workflows or automate repetitive work.

🏖️ Avantages

• Flexible work arrangements • Professional development opportunities