National Account Manager – Automotive Refinish

🕒 il y a 14 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

🔴 Expert

💰 Responsable de comptes

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Axalta

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10 000+ employés

Fondée en 1870

Manufacturing • Automotive • Industry

Axalta est un leader mondial dans l'industrie des revêtements, fort de plus de 150 ans d'expérience dans le développement de solutions de surface innovantes pour un avenir meilleur et durable. L'entreprise se spécialise dans la production d'une gamme de produits de revêtement incluant des solutions liquides, en poudre et électrodéposition pour diverses industries. Axalta dessert des marchés, y compris la réparation automobile et les fabricants d'équipements d'origine, en fournissant des produits de finition pour les ateliers de carrosserie et des revêtements avancés pour les véhicules légers et commerciaux. En plus des solutions de mobilité, les revêtements de performance d'Axalta sont utilisés dans des applications industrielles telles que les pipelines de pétrole et de gaz, les wagons et les équipements agricoles. Axalta s'efforce de transformer l'industrie grâce à une innovation continue, en offrant des produits haute performance qui améliorent la beauté et protègent les surfaces dans le monde entier.

Description

• Acts as a primary point of contact for identified customers and builds strong, collaborative relationships • Understands the key elements of the business agreement with the account • Manages Service Level Agreement (SLA) to ensure that all parties deliver on expectations • Collaborates jointly to create a consistent strategic plan that focused on optimizing material gross profit or reducing the liquid cost per hour and includes coordination with vendors and manufacturers who also service the account • Assesses customer needs to refine the evolving company-wide strategic plan • Provide in-depth consultative support relative to top-line sales, estimatics, company-wide standard operating procedures (SOP’s), technician training, OEM Certifications, and their internal leadership development to be a part of the customer’s long-term success • Sets key performance indicator (KPI) goals and measures Axalta’s performance and location KPIs against our promised deliverables • Ensures that data is tracked monthly, performance is analyzed and results are communicated effectively • Coordinates meetings to review the strategic account plan, goals and the milestones • Facilitates process improvement roundtables with key staff • Leads paint conversion efforts and solicits distribution resources to support • Following conversions, lead the process to ensure that locations are fully optimized with the value-added resources that Axalta provides • Maintains an organized communication approach and ensures that all customer interactions are documented in SalesForce (SFDC) • Uses technology (SharePoint, Salesforce, Office365, etc.) to further productivity and enhance communication with team and customers • Involves local Axalta teams and engages the appropriate resources for additional support when necessary

🎯 Exigences

• An experienced sales professional with Automotive Refinish background and a strong track record of successful customer support • Minimum of 10 years of Automotive Refinish industry experience • Bachelor’s degree preferred but not required • In-depth knowledge of collision repair process as well as distribution fundamentals • Well-developed project management skills to be able to manage multiple projects • Ability to lead team and drive performance • Demonstrates and fosters teamwork with team and peers • Ability to influence and motivates distribution partners to accomplish business goals • Effectively uses collaborative approach to problem solving • Possesses self-discipline and maintains effective performance in unstructured and autonomous conditions • Presents oneself in professional manner throughout all levels of the organization • Effective written and oral communication as well as presentation skills • Competent Office365 skills (Word, Excel, PowerPoint) • Must be willing and able to travel > 50% of the time • Valid Driver’s License required

🏖️ Avantages

• Health insurance • Professional development opportunities • Flexible work arrangements