Concierge Banking Officer

Emploi pas sur LinkedIn

🕒 il y a 15 jours

🐊 Florida – Distant

infoinfo

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Patriot Bank, N.A.

Patriot Bank, N.A.

51 - 200 employés

Fondée en 1994

🏦 Banque

💸 Finance

Banking • Finance

Patriot Bank, N. A. est une institution financière à service complet dont le siège est à Stamford, Connecticut. Elle propose une large gamme de services bancaires personnels, professionnels et commerciaux, incluant des comptes chèques et d'épargne personnels, des certificats de dépôt, des prêts hypothécaires et des options de crédit sur valeur domiciliaire. Pour les entreprises, elle offre des comptes chèques pour petites entreprises, des prêts immobiliers commerciaux et diverses lignes de crédit. La banque s'engage dans l'engagement communautaire et soutient les programmes éducatifs locaux, tels que le Junior Achievement Career Speaker Series. Elle propose également des solutions numériques comme la banque en ligne et mobile, garantissant accessibilité et commodité pour ses clients.

Description

• Serve as a dedicated relationship manager for high-net-worth clients • Deliver white-glove, high-touch service across banking needs • Develop and maintain deep client relationships to understand financial goals, preferences, and service expectations • Provide personalized concierge services, including account management, transaction support, travel assistance, and access to exclusive banking privileges • Collaborate with internal departments • Proactively identify opportunities to deepen client relationships and refer clients to appropriate specialists • Ensure compliance with regulatory and internal policies during client interactions and transactions • Resolve client issues and inquiries efficiently while maintaining high standards of service and confidentiality • Organize exclusive client events or experiences to build loyalty and engagement • Travel to client offices, prospects, branches, and industry events

🎯 Exigences

• Bachelor’s degree in Finance, Business, or related field (preferred) • 3–5+ years of experience in private, retail, or concierge banking • Proven track record of client relationship management and sales performance • Excellent interpersonal, communication, and problem-solving skills • Strong understanding of financial products and services, including investments, credit, and insurance • Discretion and professionalism in handling sensitive and confidential client information • Clear and effective communicator • Collaborative team player • Detail-driven with a high level of accuracy • Excellent analytical, problem-solving, and critical thinking skills • Influential communicator with cross-functional leadership skills • Change management and program governance expertise • Strong regulatory awareness and risk acumen • Ability to travel to client offices, prospects, branches, and industry events

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