Marine Travel Consultant

🕒 il y a 9 jours

🇺🇸 États-Unis – Télétravail

💵 $45 000 - $55 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💼 Consultant

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Recevoir des emails pour des emplois à distance

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

BCD Travel

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 2006

🛍️ eCommerce

☁️ SaaS

🚗 Transport

eCommerce • SaaS • Transport

BCD Travel est une entreprise leader dans la gestion des voyages d'affaires qui simplifie la conversation autour des déplacements professionnels en offrant des solutions et services intégrés pour répondre à divers objectifs de programme. Avec un réseau mondial couvrant plus de 100 pays, BCD Travel propose des services de gestion de voyages personnalisés, des solutions de gestion des risques et des outils innovants pour améliorer l'expérience de voyage des organisations et de leurs employés. Leur expertise dans l'industrie du voyage leur a valu de multiples reconnaissances, et ils s'engagent envers la durabilité et l'optimisation des programmes de voyages d'affaires.

Description

• Accurately and efficiently handling incoming contacts requests via multiple channels (i.e. phone, email, etc.) • Provide active travel consultation towards business customers, including travel details and upselling of related products • Provide exceptional service which exceeds client expectations • Manage and control all facets of travel arrangements, as requested by clients • Search and confirm travel reservations for customers • Hands-on involvement in crew movements, rotation, and disruption handling • Provide customers with required industry information, such as low fares, exchange costs, penalties, and visa information • Respond to customers promptly and provide undivided attention • Willingly offer assistance to team members within and across teams • Meet individual and team goals

🎯 Exigences

• Proven experience in ERM, marine, offshore, or crew travel environments • Hands‑on expertise managing crew movements, rotations, and disruption handling • Strong attention to detail with the ability to perform accurately under pressure • Comfortable working in a fast‑paced, 24/7 service environment • Demonstrated ability to collaborate effectively within a global, multi‑regional operations setup • Relevant skills in GDS Amadeus • Strong verbal and written communication skills in English • Demonstrated understanding of customer servicing excellence • Solid working knowledge of the travel industry, policies, procedures, and processes

🏖️ Avantages

• Flexible working hours and work-from-home or remote opportunities • Opportunities to grow your skillset and career • Generous vacation days so you can rest and recharge • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools • Travel industry professional perks and discounts • An inclusive work environment where diversity is celebrated