Retail Operations Manager

🕒 il y a 1 mois

🌽 Illinois, New York, +3 états de plus – Distant

🌽 Illinois – Remote 🗽 New York – Remote 🏈 Ohio – Remote 🍂 Massachusetts – Remote 🤠 Texas – Remote

💵 $140 000 - $160 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

⚙️ Opérations

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Bellroy

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2010

🛒 Commerce de détail

👗 Mode

💰 Series A en 2019-04

Retail • Fashion

Bellroy est une entreprise qui conçoit des accessoires pour un usage quotidien, en mettant l'accent sur la fonctionnalité et le style. Elle propose une gamme de produits comprenant des portefeuilles, des sacs, des étuis pour téléphone et des accessoires de voyage. Bellroy est reconnue pour son engagement envers des matériaux de qualité et des pratiques commerciales responsables, séduisant les clients qui valorisent la durabilité et le design réfléchi dans leurs accessoires. Elle vise à améliorer la façon dont les gens interagissent avec leurs objets personnels, en veillant à ce que leurs besoins esthétiques et pratiques soient satisfaits.

Description

• Spend time with Bellroy's retail leadership in Melbourne, getting across the growth strategy, brand standards, and understanding our culture, values, and products • Meet regularly with the Flatiron Store Manager (we're recruiting them at the same time as you) to shape the first U.S. store experience together — from operational standards to opening day readiness • Connect weekly with the Retail Operations Manager for Australia to share approaches and start building consistency where it makes sense • Take ownership of the U.S. site pipeline - review opportunities already in play, build relationships with brokers and landlords, and sharpen the criteria for where Bellroy should show up next • Lead fit-out and construction timelines, building relationships with contractors and making sure builds are tracking to budget and schedule • Understand the current retail technology stack and partner with our tech team on the implementation roadmap • Share weekly updates with the retail leadership team on what you're learning, what's working, and where we need to make calls • Sit down with the Chief Financial Officer and Chief Commercial Officer to evaluate the commercial case for new sites • Map the U.S. retail landscape - what brands are doing interesting things, where the emerging opportunities are, and what the competitive dynamics look like in the markets we're considering.

🎯 Exigences

• 5–7 years in retail operations, multi-site management, or similar environments (hospitality and franchise backgrounds welcome) with a track record of opening new sites and building a retail presence from early stages. You know how to bridge HQ strategy and what actually needs to happen on the floor • Experience managing the commercial real estate process: site selection, lease negotiation, landlord relationships, and deal management • The ability to manage fit-out projects on time and on budget, coordinating across internal teams and external contractors • Direct experience leading and developing store managers or similar frontline leaders - setting clear expectations, giving direct feedback, and holding people accountable for performance • Confidence shaping retail technology decisions. Not just working within existing systems, but advocating for the right tools and ensuring they're implemented in ways that actually serve our crew on the floor • Strong commercial acumen - you can interrogate assumptions and make clear recommendations to senior leadership • You build repeatable processes from scratch and document them so other people can follow • You stay close to what's happening in retail - trends, competitors, emerging markets - and you use that to sharpen where we go next • You're energised by ambiguity and firsts – and you want to do that work somewhere it means something, at a company whose products and values you genuinely believe in.

🏖️ Avantages

• Competitive PTO offerings. This includes 20 days of PTO, 10 additional paid days of sick/personal time, plus national holidays (in line with our Australian policies, but with US public holidays) and paid parental leave • 401(k) with employer match • Generous medical benefits package • A yearly product allowance as well as a further 50% discount for friends and family.