Operations Coordinator

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WorkBetterNow

Site WebLinkedInTous les Emplois

11 - 50 employés

Fondée en 2018

👥 RH Tech

🎯 Recrutement

☁️ SaaS

HR Tech • Recruitment • SaaS

WorkBetterNow est un fournisseur de premier plan de solutions de talents à distance, spécifiquement destiné aux petites et moyennes entreprises. L'entreprise se spécialise dans la mise en relation de clients avec des professionnels hautement qualifiés et présélectionnés en provenance d'Amérique Latine, offrant des processus de recrutement efficaces et un support sans engagements à long terme. Avec un focus sur des postes tels que assistants de direction, chefs de projet, et représentants du service client, WorkBetterNow vise à accroître la productivité et à alléger les charges administratives de ses clients.

Description

• Track and monitor operational KPIs to ensure teams are meeting performance expectations and service standards. • Coordinate cross-functional tasks and follow up on deliverables to maintain alignment between departments. • Maintain updated documentation of SOPs and workflow changes to ensure process clarity and consistency. • Assist in preparing weekly and monthly operational performance reports for leadership review. • Identify workflow gaps or recurring operational issues and escalate them with structured recommendations. • Support implementation of operational improvement initiatives and internal process adjustments. • Ensure internal systems and trackers remain accurate and up to date.

🎯 Exigences

• 2+ years of experience in operations support, project coordination, or process execution roles. • Strong skills in tracking workflows and reporting using Excel/Google Sheets (filters, formulas, pivots preferred). • Familiarity with task management/project tools (Asana/ClickUp/Trello/Monday) preferred. • Strong organizational skills, attention to detail, and ability to manage multiple priorities.

🏖️ Avantages

• 100% remote work — enjoy the comfort and flexibility of working from home • 18 paid vacation days + U.S. federal holidays • Paid maternity/paternity leave (up to 2 months with 50% salary coverage after 1 year) • Client Growth Bonus: Your great work helps our clients scale. For every new hire added to the business you support, you will receive a $50 one-time reward. • A dedicated Talent Coordinator who serves as your guide and liaison between you, WorkBetterNow, and your assigned company.