Manager, Operational Excellence – Site Expansion

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Bierman Autism Centers

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2006

🏥 Santé

📚 Éducation

⚕️ Assurance santé

Healthcare • Education • Healthcare Insurance

Les Centres d'Autisme Bierman fournissent des services de thérapie pour enfants diagnostiqués avec le Trouble du Spectre de l'Autisme (TSA). Établi en 2006, l'entreprise offre une gamme de services complète incluant la thérapie par Analyse Comportementale Appliquée (ABA), la thérapie orthophonique et la thérapie occupationnelle. Leur approche vise à permettre aux enfants d'atteindre des jalons de développement mesurables à travers des environnements d'apprentissage ludiques et engageants. Avec des implantations dans plusieurs États des États-Unis, les Centres d'Autisme Bierman participent également à des activités de sensibilisation communautaire à travers des événements adaptés aux sensibilités et des webinaires pour les aidants. Ils s'engagent à offrir un soutien personnalisé pour améliorer la qualité de vie des enfants qu'ils servent.

Description

• The Manager of Operational Excellence & Site Expansion is a hands-on operator who drives day-to-day execution of Bierman’s enterprise performance goals. • Responsible for leading denovo (new center) launches from site readiness through self-sustainability. • Engineering operational efficiencies across centers and functional areas. • Designing and deploying the schedule optimization systems that govern clinician utilization, client access, and billable-hour performance. • Serves as a bridge between strategy and the field; brings data, process discipline, and execution focus to ensure Bierman operates with excellence and consistency at scale. • Partners directly with center and service delivery leaders.; conducts operational audits; manages tactical improvement projects; and supports new center efforts.

🎯 Exigences

• Bachelor’s degree in business, healthcare administration, operations, industrial engineering, or a related field required; MBA or advanced degree a plus. • 5–7 years of experience in operations, process management, healthcare operations, consulting, or a related role. • Prior experience in a multi-site healthcare or service delivery organization strongly preferred; direct experience standing up new sites (denovo execution) is highly valued. • Demonstrated experience designing or running scheduling, workforce management, or capacity optimization systems. • Strong analytical and auditing skills with the ability to translate data into actionable insights; comfort with Excel/Sheets modeling and BI tools. • Working knowledge of operational excellence methodologies (Lean, Six Sigma, or equivalent). • Effective project management and organizational skills; able to run multiple workstreams simultaneously. • Excellent written and oral communication; able to partner credibly with leaders at every level, from center floor to executive team. • Proven ability to step into leadership roles temporarily and stabilize operations. • Integrity, professionalism, and the ability to handle confidential information. • Proficient with Microsoft Office Suite and comfortable working in a primarily MacOS environment. • Proficiency with or ability to quickly learn Bierman’s technology platforms, including CentralReach and Tableau. • Willingness to travel to centers as needed to support denovo launches and audits.

🏖️ Avantages

• Flexible Discretionary Time Off (take time off as needed—we mean it!) • Holiday Pay • 401k • Health, Dental and Vision Insurance • Short- and Long-Term Disability • Life Insurance • Pet Insurance • HSAs • FSAs • Tuition reimbursement • Student loan assistance • Professional development • Clear career path