Senior Lead, Customer Audit – Due Diligence Compliance

🕒 il y a 1 mois

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟠 Senior

🚔 Conformité

👻 Score fantôme 29%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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BioCatch

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201 - 500 employés

🔒 Cybersecurity

💳 Fintech

🏦 Banque

Cybersecurity • Fintech • Banking

BioCatch est le leader en Biométrie Comportementale qui analyse le comportement digital physique et cognitif d'un utilisateur en ligne pour protéger les individus et leurs actifs. Notre mission est de libérer le pouvoir du comportement et fournir des insights exploitables pour créer un monde numérique où l'identité, la confiance et la simplicité coexistent harmonieusement. Les institutions financières de premier plan à travers le monde utilisent BioCatch pour lutter plus efficacement contre la fraude, mener la transformation numérique et accélérer la croissance des affaires. Avec plus d'une décennie d'analyse de données, plus de 60 brevets et une expérience incomparable, BioCatch continue d'innover pour résoudre les problèmes de demain.

Description

• Lead end-to-end execution of complex, high-risk, or executive-level customer audits, due diligence, and RFI/RFP requests, including direct customer engagement • Serve as an escalation point for nuanced customer inquiries and non-standard requests • Support the Director in strategic planning, reporting, and cross-functional governance efforts • Partner with Sales, Legal, Information Security leadership, and executive stakeholders to obtain authoritative inputs • Set quality standards, review methodologies, and response strategies across the team • Draft, review, and finalize accurate, consistent, and customer-ready responses to highly technical and nuanced inquiries • Maintain and continuously improve designated sections of the internal response repository and supporting documentation • Review work product from mid- and junior-level team members and provide guidance and quality oversight • Escalate novel, sensitive, or high-risk issues to the Director as appropriate • Mentor and develop Managers, Senior Analysts, and Analysts • Drive operational excellence by defining scalable processes, metrics, and tooling • Identify efficiency opportunities and lead initiatives to streamline audit and due diligence workflows

🎯 Exigences

• 8+ years of experience managing customer audits, due diligence, risk managment, or RFI/RFP responses within financial services or a regulated technology environment • Demonstrated leadership in managing complex, customer-facing compliance activities • Strong customer-facing experience and comfort engaging with stakeholders at varying levels of technical depth • Deep understanding of cybersecurity controls, fraud prevention, and regulatory expectations • Proven ability to influence senior stakeholders and manage sensitive, high-visibility issues • Strong strategic thinking combined with hands-on execution capability • Experience working with cybersecurity, fraud, or risk-related subject matter • Extensive use of Governance, Risk, and Compliance (GRC) platforms, such as Archer, MetricStream, or AuditBoard • Extensive use of Strategic Response Management (SRM) platforms, such as Loopio, Responsive, or Anchor AI • Exceptional written communication and editing skills • Proven ability to manage high volumes of concurrent requests under tight deadlines • Preferred: Experience driving process or tooling improvements in compliance or RFP operations • Preferred: Background in translating complex technical content into clear non-technical language • Preferred: Experience leading teams in regulated financial services or global enterprise environments • Preferred: Prior ownership of compliance tooling, knowledge management platforms, or audit automation initiatives

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