Salesforce Admin

🕒 il y a 4 mois

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Blackthorn.io

Blackthorn.io

51 - 200 employés

Nous pensons que tout dans la vie devrait être simple à utiliser, qu’il s’agisse d’Instagram ou de piloter l’une des fusées d’Elon Musk. Nous avons développé les applications de gestion d’événements et de traitement des paiements les mieux notées pour les utilisateurs de Salesforce, afin que les entreprises puissent se concentrer sur leurs clients plutôt que de se battre avec leur CRM.

Description

• Own and optimize our Salesforce environment, serving as the primary point of contact for all platform-related needs • Manage user access, security settings, and permissions while maintaining data integrity across the organization • Build and refine automations using Flow to streamline business processes • Create custom reports and dashboards that drive decision-making across teams • Handle ongoing system maintenance, including sandbox management and release updates, and proactively identify and manage areas of technical debt • Partner with Sales, Customer Success, and Marketing, along with outside agencies and contractors, to translate business requirements into scalable solutions • Document processes and configurations to ensure institutional knowledge is preserved as we grow

🎯 Exigences

• 3+ years of hands-on Salesforce administration experience • Active Salesforce Administrator certification • Proficiency in building complex Flows, managing integrations, and troubleshooting issues independently • Experience in a B2B SaaS environment with an understanding of subscription business metrics • Strong experience working cross-functionally to support marketing, sales, and finance stakeholders • Strong English communication skills for collaboration across time zones • Curiosity and an ownership mindset, you proactively identify platform improvements rather than waiting to be asked • Familiarity with our tech stack or Blackthorn products is a plus

🏖️ Avantages

• An incredible team of smart and supportive people • A deep feeling of satisfaction and completion • Fully remote global team working from home • Stock options for every employee • Flexible work week • $400 office stipend • Maternity/Paternity leave • Student loan debt assistance • Pledge 1% - time off during the year for helping nonprofits • Health insurance contribution (if in the US) • Children's 529 college fund assistance (if in the US)

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