
11 - 50 employés
🏛️ Gouvernement
Government • Design • Technology
Blenderbox, Inc. est une agence de design centrée sur l'humain, spécialisée dans la transformation des systèmes et services gouvernementaux pour en améliorer l'efficacité et la convivialité. Fondée en 2000, Blenderbox se concentre sur l'engagement civique, la création de technologies accessibles et l'amélioration de l'expérience client pour les services publics. L'entreprise est fière de ses certifications WBE et SBA Woman-Owned Small Business, et elle s'efforce activement de réduire les charges administratives en numérisant des systèmes complexes basés sur du papier. Blenderbox s'engage à concevoir des services gouvernementaux que les citoyens aimeront utiliser, avec un fort accent sur l'équité, l'accès et l'efficacité opérationnelle.
🕒 il y a 4 mois
🇺🇸 États-Unis – Télétravail
💵 $110 000 - $150 000 / an
⏰ Temps Plein
🟠 Senior
🔴 Expert
🎨 Designer Produit (UI/UX)
🗣️🇺🇸🇬🇧 Anglais requis
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11 - 50 employés
🏛️ Gouvernement
Government • Design • Technology
Blenderbox, Inc. est une agence de design centrée sur l'humain, spécialisée dans la transformation des systèmes et services gouvernementaux pour en améliorer l'efficacité et la convivialité. Fondée en 2000, Blenderbox se concentre sur l'engagement civique, la création de technologies accessibles et l'amélioration de l'expérience client pour les services publics. L'entreprise est fière de ses certifications WBE et SBA Woman-Owned Small Business, et elle s'efforce activement de réduire les charges administratives en numérisant des systèmes complexes basés sur du papier. Blenderbox s'engage à concevoir des services gouvernementaux que les citoyens aimeront utiliser, avec un fort accent sur l'équité, l'accès et l'efficacité opérationnelle.
• Lead stakeholder research, discovery interviews, and requirements gathering to inform UX and experience strategy • Synthesize user needs, business goals, policy constraints, and technical considerations into clear experience direction • Define experience principles, success criteria, and structural approaches for digital products and services • Develop and own UX artifacts including personas, user journeys, service blueprints, workflows, and information architecture • Define content strategy as part of the overall UX approach, focusing on content structure, hierarchy, sequencing, and clarity • Create and document content models that support scalable, reusable, and accessible user experiences • Define UX and content strategies that account for underlying data models, CMS structures, system integrations, and technical constraints • Shape UX strategy for CMS-backed and data-driven digital systems, including public-facing experiences and supporting administrative or operational interfaces • Collaborate with UX/UI Product Designers to ensure design systems and component patterns align with experience strategy, content models, and system requirements • Review and guide design work to ensure usability, accessibility, and alignment with requirements and constraints • Collaborate with engineers and technical leads to ensure UX and content strategies are feasible and well-integrated into technical solutions • Participate in client workshops and presentations, clearly communicating experience decisions, tradeoffs, and rationale
• Significant experience (typically 8+ years) in UX strategy, experience design, or a related discipline • A portfolio or body of work demonstrating experience strategy, systems thinking, and UX decision-making (not just visual design) • Strong experience conducting stakeholder research and synthesizing qualitative inputs into actionable strategy • Demonstrated ability to define information architecture and content models for complex systems • Experience shaping UX strategy for CMS-backed and data-driven digital systems, including administrative or operational interfaces • Working knowledge of how content models, data structures, roles, permissions, and system constraints influence user experience • Comfort collaborating across UX, design, and technical domains • Strong communication skills, including presenting strategy to non-design stakeholders • Familiarity with accessibility standards and inclusive design practices • Experience working in government, education, healthcare, or other regulated environments is a plus.
• health coverage • paid time off • retirement contributions
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