Senior Account Manager

Emploi pas sur LinkedIn

🕒 il y a 4 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Bloomreach, pas via un site d'emploi

Repérée par Remote Rocketship il y a 4 jours

Toujours ouverte sur le site de Bloomreach. Vérifiée il y a 36 minutes.

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Bloomreach

501 - 1000 employés

💼 Conseil

📣 Marketing

✈️ Tourisme

💰 €30 000 000 Debt Financing en 2022-10

Consulting • Marketing • Travel

Bloomreach est un leader dans les solutions de personnalisation pour le e-commerce, fournissant des plateformes qui intègrent en temps réel les données clients et produits grâce à l'IA. L'entreprise propose des services d'automatisation marketing, de découverte de produits et une plateforme de données unifiée spécialement conçue pour les applications commerciales. Cela permet aux entreprises de personnaliser les efforts marketing sur plusieurs canaux tels que l'email, le SMS et le web, d'optimiser la recherche et le marchandisage e-commerce, et de gérer les données clients et produits pour des analyses avancées et une personnalisation omnicanal. Les solutions de Bloomreach s'adressent à divers secteurs, notamment le commerce de détail, le voyage, l'hôtellerie, et plus encore, afin d'améliorer la rentabilité et la fidélisation des clients.

Description

• Drive growth and long-term value across a portfolio of strategic accounts in the Americas market • Own relationships with key accounts • Develop and expand business through C-level relationships across brands • Ensure renegotiation of contracts at renewal • Identify, work, and close upsell and cross-sell opportunities • Drive revenue growth through successful renewals, upsells, and cross-sells • Use digital technology experience to understand and discuss complex products and optimize product performance • Analyze key account metrics, develop customer relationships with IT and Marketing stakeholders, understand customer goals, and identify growth opportunities • Drive customer success, incremental sales, and renewals by partnering with Technical Services, Business Services, and Support • Collaborate with partners, ISVs such as Shopify, Customer Success, Solutions Consultants, SDRs, and other internal teams to translate customer value into opportunities • Work in a team-selling environment to maximize account penetration and coverage • Forecast monthly and quarterly performance within a 10% margin of error from actual bookings • Negotiate deals and contracts, especially C-level and enterprise-level negotiations • Meet Expansion ARR and Renewals quotas

🎯 Exigences

• 5+ years of experience in Account Management, Customer Success, Sales, or Consulting, leading enterprise customers • Martech, Ad Tech, Search, Commerce, AI, and/or Digital Experience background strongly preferred • Strong understanding of account planning and leveraging an ecosystem of partners, internal stakeholders, executives, and others • Highly collaborative, action- and outcome-oriented leadership profile • Subject matter expertise in the complex needs of IT and Marketing buyers • Executive presence and ability to communicate with executives and deliver wins for them • Outstanding written and communication skills to demonstrate SaaS investment value and ROI • Professional enterprise seller with a proven history of hitting and exceeding quota • Knowledge and use of CRM and forecasting tools required

🏖️ Avantages

• Health care including medical, dental, and vision insurance • 401k plan with employer contribution • Freedom and trust with no clocking in and out, corporate rules, or long approval processes • Flexible working hours • Virtual-first work with Bloomreach Hubs across three continents • Company events • 5 paid days off to volunteer • People Development Program with personal development workshops • Communication coach support for work-related communications and decision-making challenges • Leader Development Program with feedback, coaching, and follow-up check-ins • $1,500 annual professional education budget for books, courses, certifications, and other education products • Employee Assistance Program with counselors • Calm sleep and meditation app subscription • One additional DisConnect day off each quarter • Sports, yoga, and meditation opportunities • Extended parental leave up to 26 calendar weeks for Primary Caregivers • Restricted Stock Units or Stock Options, depending on role, seniority, and location • Company performance bonus • Employee referral bonus of up to $3,000 • Work anniversary rewards and celebrations

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