Snowflake Engagement Manager

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $140 000 - $160 000 / an

⏰ Temps Plein

🟠 Senior

🔴 Expert

👔 Manager

🦅 Parrain de Visa H1B

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👻 Score fantôme 17%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of BlueCloud

BlueCloud

501 - 1000 employés

Fondée en 2004

💼 Conseil

📣 Marketing

📦 Logistique

Consulting • Marketing • Logistics

BlueCloud est une entreprise technologique mondiale spécialisée dans la transformation des entreprises par le biais des données, de l'analytique et de l'IA générative. Ses services comprennent l'ingénierie des données, l'analytique, la conception de logiciels, le DevOps et la gouvernance des données, en s'appuyant sur une technologie d'IA révolutionnaire pour améliorer la prise de décision et l'efficacité. En tant que partenaire de croissance reconnu des services de données en cloud, BlueCloud propose des solutions cloud de bout en bout qui permettent aux organisations de maximiser leur potentiel de données et de soutenir la transformation numérique grâce à des équipes mondiales évolutives et performantes.

Description

• Drive new service opportunities and work with customers and internal stakeholders • Interact with senior stakeholders to improve service and delivery • Ensure customer applications are well designed and scalable across customer organizations and Snowflake teams • Develop a quality service strategy for each customer • Capture and report key metrics, identify upsell opportunities, and become a trusted client advisor • Manage all aspects of Snowflake implementations and diverse project and service types • Provide delivery quality oversight and guidance for Snowflake engagements • Create, implement, and track client relationship roadmaps • Manage key client projects, communicating status, issues, risks, goals, and objectives • Contribute to practices' policies, procedures, and standards • Apply industry knowledge to configuration tactics and delivery procedures • Support sales pursuits through project scoping, estimation, proposals, and delivery updates • Coordinate with customers, system integrators, and technology vendors on pursuits and project progress • Resolve customer-specific challenges and own escalations and high-profile situations • Collaborate with Product Management, Engineering, and Marketing to improve Snowflake products and marketing • Identify process improvements for clients and Snowflake

🎯 Exigences

• 8–11 years of experience in a Services Delivery role or similar capacity • Experience with complex, technical implementation projects • Track record of delivering Professional Services revenue targets for assigned accounts • Ability to prioritize multiple complex projects and deliverables simultaneously • Direct experience in data warehousing, business intelligence, and/or cloud • Public sector (PubSec) experience • Ability to communicate and translate effectively across design, engineering, marketing, advertising, and business development groups • Strong presentation skills • Ability to articulate effectively to business and technical audiences, including senior executives at large enterprises • Preferably a permanent US resident and preferably US citizen able to pass a fingerprint background check • Bonus: experience in a client support and advisory technical role, such as solution architect, system administrator, or technical account manager

🏖️ Avantages

• Unique opportunity to work on a truly disruptive software product • Get unique, hands-on experience with bleeding edge data warehouse technology • Develop, lead and execute an industry-changing initiative • Learn from the best and join a dedicated, experienced team of professionals

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