Investment Specialist, Bilingual (French, English)

🕒 il y a 2 jours

🇨🇦 Canada – Télétravail

💵 $40 500 - $80 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

💸 Planification et Analyse Financières (FP&A)

🚫👨‍🎓 Aucun diplôme requis

👻 Score fantôme 0%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of BMO U.S.

BMO U.S.

5001 - 10000 employés

🛡️ Assurance

💼 Conseil

📦 Logistique

Insurance • Consulting • Logistics

Chez BMO, la banque est notre engagement personnel à aider les gens à chaque étape de leur vie financière. La vérité est que les besoins des gens évoluent : nous évoluons également. Mais nous ne changeons jamais qui nous sommes. Ce qui signifie que nous ne renoncerons jamais à offrir à nos clients la meilleure expérience bancaire possible dans l’industrie. Notre incroyable équipe de plus de 10 000 personnes, plus de 600 agences et 1300 distributeurs automatiques de billets, ne représente que la partie visible de l’iceberg. Vous devriez faire connaissance avec nous. Nous sommes là pour aider. Nos conditions d'utilisation des réseaux sociaux : https://www.bmo.com/socialmediatermsofuse BMO est un nom commercial utilisé aux États-Unis par BMO Bank N.A. Membre FDIC.

Description

• Understand customer needs and provide wealth and investment-related sales and service to BMO customers or prospects • Advise customers on wealth and investment strategies and products that meet their objectives • Fulfill sales and service activities in accordance with approved procedures • Identify and make referrals to other business groups as needed • Make outbound calls and proactively identify opportunities to enhance customer experience with suitable investment products • Stay current on consumer needs, industry trends, best practices, and the regulatory environment • Provide professional sales and service for customer and prospect inquiries, issues, and requests • Probe to understand customer needs and advise them through unique investment needs • Achieve sales targets focused on relevant investment products • Manage transactional outcomes or refer matters to appropriate internal business groups • Escalate complex or unresolved situations to senior managers • Complete documentation after customer interactions • Maintain current knowledge of investment markets, practices, and trends and apply it in customer conversations • Integrate marketing promotions and programs into customer conversations where appropriate • Maintain confidentiality of customer and Bank information • Identify and report suspicious activity related to money laundering • Adhere to regulatory and compliance requirements, including AML/ATF, FCAC consumer provisions, and Privacy Act provisions • Complete complex and diverse tasks within established rules and limits, including escalations from other employees • Analyze issues and determine next steps • Apply BMO’s Risk Management Framework and make risk-informed decisions aligned with business strategy, policies, laws, and regulations • Perform broader work or accountabilities as assigned

🎯 Exigences

• Strong verbal and written language skills in both French and English • Availability to work between 8:00AM and 6:00PM EST Monday to Friday (37.5 hours per week) • Typically between 2 - 3 years of relevant experience • Post-secondary degree in related field of study desirable or equivalent combination of education and experience • Knowledge of competitive marketplace trends and product offerings • Knowledge of BMO Investment / BMO InvestorLine products and services • Completed Canadian Securities Course (CSC) / CIRO licensed as an Investment Representative preferred • Canadian Investment Regulatory Exam (CIRE) and the Derivatives Exam will need to be completed during a specified time to become fully functional in role • Some understanding of Risk Management & Compliance • Specialized knowledge • Good verbal and written communication skills in both French and English • Good organization skills • Good collaboration and team skills • Good analytical and problem-solving skills • Fluency in French and English to support clients and team members inside and/or outside Quebec

🏖️ Avantages

• Work from home/Fully virtual • Health insurance • Tuition reimbursement • Accident and life insurance • Retirement savings plans • Performance-based incentives • Discretionary bonuses • Other perks and rewards • In-depth training and coaching • Manager support and network-building opportunities • Accommodations available on request during the selection process

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