Director of Ops Technology

🕒 il y a 15 jours

🇺🇸 États-Unis – Télétravail

💵 $195 000 - $244 000 / an

⏰ Temps Plein

🔴 Expert

⚙️ Opérations

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brightwheel

Site WebLinkedInTous les Emplois

201 - 500 employés

📚 Éducation

☁️ SaaS

🤝 B2B

💰 €55 000 000 Series C - Brightwheel en 2021-02

Education • SaaS • B2B

brightwheel est une plateforme de gestion tout-en-un pour la petite enfance et l'éducation précoce, qui aide les écoles maternelles, les garderies, les assistantes maternelles à domicile, les camps, les programmes Montessori et les opérateurs multi-sites à gérer la facturation et les paiements, les inscriptions et admissions, la présence et l'enregistrement, la planification et la paie du personnel, la communication familiale, les programmes éducatifs et évaluations, les vérifications de santé/CACFP et les rapports via une application SaaS mobile utilisée par les administrateurs, enseignants et parents.

Description

• Own the tech stack and teams that run operations at Brightwheel • Lead our established technical systems architecture and admin teams, redesigning our GTM stack for efficiency in an AI-first world. • Personally own and drive select high-priority workstreams and initiatives directly, not solely through delegation. • Deliver impactful, company-wide capabilities that improve business outcomes and drive key decisions, while supporting our businesses’ operating cadence. • Manage a team of managers and individual contributors across functions, stepping in directly wherever the situation requires it. • Drive AI-native transformation across every function you own, including hands-on build where appropriate.

🎯 Exigences

• Led a multi-function technical or operational org, managing managers across domains • You’ve owned outcomes, not just outputs. Business impact like growth, efficiency, conversion, retention, not just dashboards or insights. This role will help shape the future of our company. • Worked closely enough with data engineering, software engineering, or technical systems (e.g., Salesforce architecture) to troubleshoot issues directly, not just interpret reports from others. • Operated in a mid-size, high-growth company where you had to build without inheriting mature infrastructure. • Navigated a role or org structure that changed shape over time, and adapted your own scope and approach accordingly. • Built AI-native workflows or tooling that materially changed how a team or company operated, not incremental automation, real step-function change in how work got done. • Collaborated closely with C-suite and executive leaders to shape strategy using data, including creating structure in ambiguity.

🏖️ Avantages

• Comprehensive medical, dental, and vision coverage • Generous paid parental leave • Flexible PTO so you can recharge when you need it • Local retirement or savings plans (e.g., 401(k) in the U.S.)