Associate Director, Patient Services and Distribution Case Management

🕒 il y a 17 jours

🇺🇸 États-Unis – Télétravail

💵 $145 200 - $195 200 / an

⏰ Temps Plein

🟠 Senior

👔 Directeur

👻 Score fantôme 0%

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BeOne Medicines

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 2010

🧬 Biotechnologie

🏥 Santé

💊 Pharmaceutique

Biotechnology • Healthcare • Pharmaceuticals

BeOne Medicines est une entreprise mondiale d’oncologie dont le siège est en Suisse. Elle découvre et développe des traitements innovants, plus abordables et plus accessibles aux patients atteints de cancer dans le monde entier. Avec un portefeuille couvrant l’hématologie et les tumeurs solides, BeOne accélère le développement de son pipeline diversifié de nouvelles thérapies grâce à ses capacités internes et à ses collaborations. Forte d’une équipe mondiale en croissance de plus de 11 000 collaborateurs présents sur six continents, l’entreprise s’engage à améliorer radicalement l’accès aux médicaments pour un bien plus grand nombre de patients qui en ont besoin.

Description

• Support the myBeOne Patient Support Program and specialty pharmacy distribution network • Educate and update internal and external stakeholders on the myBeOne Patient Support Program and Specialty Pharmacy/Distribution Network • Interpret stakeholder needs and provide well-informed answers • Work with myBeOne Oncology Nurse Advocates and Specialty Pharmacies to manage steps required for patients to gain access to therapy • Assist with maintaining relationships with patients and physicians to ensure ongoing therapy compliance and obtain missing information • Conduct in-person and virtual myBeOne/Distribution presentations to healthcare provider offices • Communicate with patients, caregivers, and HCPs throughout the patient journey to reduce or remove barriers to therapy access • Review active patient cases and internal database statuses • Facilitate calls with myBeOne, Corporate Account Directors, Field Account Managers, and Specialty Pharmacy Partners • Triage, troubleshoot, and resolve reimbursement issues including step-edits, prior authorizations, denials, appeals, and re-authorizations • Liaise between healthcare provider offices/internal customers and myBeOne Support Program/Specialty Pharmacies regarding delays, status updates, and escalations • Partner with Commercial Operations and Data Analytics to identify data issues and assess trends • Present patient support program offerings and distribution model overviews to HCP stakeholders • Ensure missing patient information does not obstruct therapy initiation • Serve as primary contact for Oncology Nurse Advocates regarding unsuccessful information retrieval or therapy delays • Report to the Director of Patient Services and Distribution Case Management • Support the Great Lakes/Northeast territory

🎯 Exigences

• Bachelor’s degree required • BS Degree with 5+ years’ experience in the pharmaceutical industry (Patient Services, Vendor Management, Specialty Pharmacy Operations) • Experience supporting oral oncolytic via multiple distribution channels • Prior reimbursement experience with the ability to research, resolve, and communicate complex case/reimbursement scenarios • Experience understanding benefits, access, and coverage from health insurance carriers • Proficiency in payer coverage policy interpretation (commercial and government) • Ability to multitask, prioritize, problem solve and manage communication across multiple geographies and time zones • Cross functional collaboration to foster case resolution and case pull through • Strong verbal and written communication skills • Ability to handle sensitive PHI information • Strong attention to detail, analytical, investigation and critical thinking skills • Ability to navigate missing information with HCP’s, Patients, myBeiGene, and Specialty Pharmacies • Ability to work various shifts from 8-8 EST based on business need • Strong data entry skills • Knowledge of medical terminology • Computer proficiency • Willingness to travel 25%

🏖️ Avantages

• Annual bonus plan for non-commercial roles • Incentive compensation plan for commercial roles • Discretionary equity awards • Employee Stock Purchase Plan • Medical insurance • Dental insurance • Vision insurance • 401(k) • FSA/HSA • Life Insurance • Paid Time Off • Wellness

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