Vice President of Customer Insights

🕒 il y a 1 mois

🏖️ New Jersey – Distant

🏖️ New Jersey – Remote

💵 $200 000 - $240 000 / an

⏰ Temps Plein

🔴 Expert

👔 Vice-président

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Caesars Entertainment

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1937

🎲 Jeux d'argent

Gambling • Hospitality

Caesars Entertainment est une entreprise de premier plan dans le secteur des casinos et de l'hôtellerie, réputée pour son programme de fidélité étendu, Caesars Rewards, qui offre à ses membres des offres et expériences exclusives. Avec des établissements emblématiques tels que le Caesars Palace, le Planet Hollywood, et le The LINQ Hotel sur le Strip de Las Vegas, la société propose des hébergements de luxe, une restauration raffinée avec des chefs célèbres, un divertissement de classe mondiale, et une variété d'attractions. En plus des services traditionnels d'hôtel et de casino, Caesars Entertainment propose un casino en ligne, une offre complète de paris sportifs et des expériences de shopping de détail. Les offres diversifiées de l'entreprise incluent des événements et attractions de divertissement uniques, allant des aventures en tyrolienne à la gastronomie et aux spectacles légendaires.

Description

• obsess over their customer and pride themselves on developing features their customers love. • a critical component of developing our strategies with their deep understanding of our customer behaviors, market trends, and data analysis to drive our business growth. • optimize the product development lifecycle, scale operational excellence, and ensure customer insights directly influence product strategy. • drive process scalability, foster cross-functional alignment, and build a customer-centric culture that fuels product-led growth. • own the systems, insights, and organizational structures that reduce operational bottlenecks and strengthen product market fit across the portfolio.

🎯 Exigences

• 10+ years of experience in product management, product operations, or a related discipline, with at least 5 years in a leadership role. • Deep understanding of modern product development practices, customer discovery methodologies, and cross-functional collaboration with experience with optimizing teams, communication strategies and is a champion of change management • Analytical and data-driven, with experience building KPI frameworks and leveraging data to drive consensus decision making • A customer-centric mindset, representing the voice of the user at every stage of product development. • Excellent presentation skills to educate, inspire, and drive unity across multidisciplinary teams. Advanced proficiency in PowerPoint is required. • Proven track record aligning teams across sales, marketing, engineering, and design to execute cohesive strategies. • Passion and expertise for organizational design and business processes management. Bringing efficiencies to teams to allow them to focus, create, and deliver is second nature. • Executive level communication and storytelling to offer effective updates and streamline communication to a broad audience • You lead and manage your team members with clear accountability frameworks, while maintaining open communication, collaboration, and mentorship. Their success makes you shine as a manager.

🏖️ Avantages

• medical, vision, and dental insurance • life insurance • disability insurance • a 401(k)-matching program • paid Flexible Time Off • paid company holidays • short-term or long-term incentive compensation, including cash bonuses and stock program participation